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Problem Possible Causes What to Do
Burning Odor at the
Start of Heating
Operation
Dust is on the surface of • This can cause a “burning” odor at the
the heating element beginning of the heating operation. This
odor should quickly fade.
The Air is Not Always
Cool or Hot During
Operation
The heat pump is not • This is normal. The heat pump will
producing hot air produce warm air but not as hot as air
produced when the higher-cost electric
heat is used.
The fan switch may be set • This causes the fan to blow room
at continuous fan (down) temperature air even when the
compressor or heater cycles off.
The continuous air movement provides
better overall temperature control.
The Air Does Not Feel
Warm Enough During
Heating Operation
The heat pump alone • Use the Electric Heat Option. This turns
produces air that feels off the heat pump and warms with
cooler than desired electric heat only.
NOTE:
Use of this option will result in
increased energy consumption.
If Something Goes Wrong
Before You Call For Service