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125311-01A20
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
ODS/pilot lights but flame
goes out when control knob
is released
Burner does not light after
ODS/pilot is lit
Delayed ignition of burner
Burner backring during com-
bustion
Burner plaque(s) does not
glow
Slight smoke or odor during
initial operation
Heater produces a clicking/
ticking noise just after burner
is lit or shut off
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shut-
off valve
4. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 18) or replace ODS/
pilot assembly
5. Hand tighten until snug,
then tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
1. Clean burner (see Cleaning
and Maintenance, page 18)
or replace burner orice
2. Contact local natural or
propane/LP gas company
1. Contact local natural or
propane/LP gas company
2. Clean burner (see Cleaning
and Maintenance, page 18)
or replace burner orice
1. Clean burner (see Cleaning
and Maintenance, page 18)
or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
1. Replace burner
2. Contact local natural or pro-
pane/LP gas company
3. Turn control knob until it
locks at desired setting
1. Problem will stop after a few
hours of operation
1. This is normal with most heat-
ers. If noise is excessive, con-
tact qualied service person
POSSIBLE CAUSE
1. Control knob not fully
pressed in
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not
fully open
4. Pilot flame not touching
thermocouple, which al-
lows thermocouple to cool,
causing pilot ame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
1. Burner orice clogged
2. Inlet gas pressure is too
low
1. Manifold pressure is too
low
2. Burner orice clogged
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Plaque damaged
2. Inlet gas pressure is too
low
3. Control knob set between
locked positions
1. Residues from manufactur-
ing processes
1. Metal expanding while
heating or contracting while
cooling