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TECHNICAL SERVICE
You may have further questions about
installation, operation, or troubleshooting.
If so, contact FMI PRODUCTS, LLC at
1-866-328-4537.
When calling please have your model and se-
rial numbers of your heater ready.
You can also visit FMI PRODUCTS, LLC’s web
site at www.fmiproducts.com.
REPLACEMENT PARTS
If this product is missing a part or has a broken
component, please do not return it to the store.
Call FMI PRODUCTS, LLC at 1-866-328-4537
to answer questions and replace parts under
warranty.
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
When calling or writing, please have your
model and serial numbers of your replace
ready.
Model and serial number information are in the
replace's rating plate located on the replace
bottom. You can access the rating plate by lift-
ing out the ash brick within hearth panel and
removing the ash dump box.