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TROUBLE SHOOTING GUIDE
IMPORTANT SAFETY INSTRUCTIONS
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
VACUUM WILL
NOT OPERATE
1. Power cord not firmly plugged into
outlet.
2. No power in wall outlet.
3. Needs servicing.
4. Thermostat has tripped.
1. Plug unit in firmly.
2. Check fuse or breaker. Replace
fuse/reset breaker.
3. Call 1-800-798-7398.
4. Turn the unit off and unplug from
outlet. Allow unit to cool down,
then restart.
VACUUM WILL
NOT PICK-UP OR
SUCTION POWER
IS WEAK
1. Dust cup is full.
2. Unit clogged.
3. Dust Cup Filter needs cleaning or
replacing.
4. Flexible Hose/Extension Tubes
clogged
1. Empty and clean dust cup.
2. Turn unit off and unplug from
wall outlet. Remove Dust Cup
Filter and check for object(s) in
air duct and remove.
3. Clean or replace Dust Cup
Filter.
4. Turn unit off and unplug from
wall outlet. Check for objects in
deluxe hose/extension tube.
TURBO BRUSH
DOES NOT
ROTATE OR
ROTATES
SLOWLY
1. Dust cup full.
2. Rotating brush or elbow
obstructed.
3. Belt broken.
4. Hose obstructed.
5. Dust cup filter clogged.
1. Empty and clean dust cup.
2. Clear obstructions.
3. Call 1-800-798-7398.
4. Clear obstruction.
5. Clean or replace dust cup filter.
DUST ESCAPING
FROM VACUUM
1. Dust cup is full.
2. Dust Cup Filter is not installed
correctly.
3. There is a puncture/hole in Dust
Cup Filter.
1. Empty and clean dust cup.
2. Review Dust Cup Filter
instructions.
3. Replace Dust cup filter.
VACUUM, HOSE
OR BRUSHES
WILL NOT PICK-UP
1. Hose clogged.
2. Dust cup is full.
1. Remove hose and/or brushes.
Remove obstruction from hose
and /or brush.
2. Empty and clean dust cup.
FOR REPLACEMENT FILTER INFORMATION
or for Technical Support
for Model HV118H
Call Customer Service: 1 - 800 -798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
When using your Mini Canister vacuum, basic safety precautions should always
be observed, including the following:
WARNING: To reduce the risk of fire,
electrical shock, or injury:
1. Do not leave vacuum cleaner unattended
when it is plugged in. Unplug from
outlet when not in use and before cleaning
or servicing.
2. To reduce the risk of electric shock – do
not use outdoors or on wet surfaces.
3. Do not allow children to use as a toy.
Close attention is necessary when used
by or near children.
4. Use only as described in this manual. Use
only manufacturer’s recommended
attachments.
5. Do not use with damaged cord or plug. Do
not use vacuum cleaner if it has been
dropped, damaged, left outdoors, or
dropped into water. Return appliance to
EURO-PRO Operating LLC. for
examination, repair or adjustment.
6. Do not pull or carry by cord. Do not use
cord as a handle, close a door on cord,
or pull cord around sharp edges or
corners. Do not run appliance over cord.
Keep cord away from heated surfaces.
7. Do not unplug by pulling on cord. To
unplug, grasp the plug, not the power
cord.
8. Do not handle plug or vacuum cleaner
with wet hands. Do not use outdoors or
on wet surfaces.
9. Do not put any objects into openings. Do
not use with any opening blocked and
do not restrict airflow. Keep all openings
free of dust, lint, hair, and anything that
may reduce airflow.
10. Keep hair, loose clothing, fingers and all
parts of body away from openings and
moving parts.
11. Do not pick up hot coals, cigarette butts,
matches or any hot, smoking, or burning
objects.
12. Do not pick up hard or sharp objects
such as glass, nails, screws, coins, etc.
13. Do not use without all filters in place.
14. Turn off all controls before plugging or
unplugging vacuum cleaner.
15. Use extra care when vacuuming on
stairs.
16. Do not pick up flammable or
combustible materials (lighter fluid,
gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor.
17. Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, etc.).
18. Do not use in an enclosed space filled
with vapors given off by oil based
paints, paint thinner, moth proofing
substances, flammable dust, or other
explosive or toxic vapors.
19. Always unplug this appliance before
connecting or disconnecting vacuum
hose.
20. Use only on dry, indoor surfaces.
21. Do not use for any purpose other than
described in this user’s guide.
22. Use only extension cords UL-rated or
cUL at 15 amperes. extension cords
rated for less amperage may overheat.
Care should be taken to arrange the
cord so that the cord cannot be pulled
or tripped over.
23. Store your appliance indoors in a cool,
dry area.
24. Keep your work area well lit.
25. Do not immerse the mini canister into
water or other liquids.
26. Keep end of hose, wands and other
openings away from your face and
body.
Please Note:
The HEPA Dust Cup Filter is washable. It should, however, be replaced every six (6)
months to ensure peak performance of your vacuum.
The Exhaust Filter is washable. It should however be replaced every three (3) months
to ensure peak performance of your vacuum.
Important:
Make sure that ALL filters are completely dry (air dry only for 24 hours) before re-
installing back in the mini canister vacuum.
SAVE THESE INSTRUCTIONS
For Household Use Only
WARNING: To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug will fit in a
polarized outlet only one way. If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, contact a qualified electrician to install
the proper outlet. Do not modify the plug in any way.
Rev. 08/03D
8
1