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GETTING TO KNOW YOUR RETRACTABLE CORD
STICK VAC
TROUBLE SHOOTING GUIDE
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
VACUUM WILL
NOT OPERATE
1. Power cord not firmly plugged into
outlet.
2. No power in wall outlet.
3. Needs servicing.
4. Thermostat has tripped.
1. Plug unit in firmly.
2. Check fuse or breaker. Replace
fuse/reset breaker.
3. Call 1 (800) 798-7398.
4. Turn the unit off and unplug from
outlet. Allow unit to cool down,
then restart.
VACUUM WILL
NOT PICK-UP OR
SUCTION POWER
IS WEAK
1. Dust cup (container) is full.
2. Unit clogged.
3. HEPA –Type filter needs cleaning
or replacing.
1. Empty and clean dust cup
(container).
2. Turn unit off and unplug from
wall outlet. Remove dust cup
(container) and check for
object(s) in air duct and remove.
3. Clean or replace HEPA-Type
filter.
DUST ESCAPING
FROM VACUUM
1. Dust cup (container) is full.
2. Dust cup is not installed correctly.
1. Empty and clean dust cup
(container).
2. Review dust cup instructions.
VACUUM, HOSE
OR BRUSHES
WILL NOT PICK-UP
1. Hose clogged.
2. Dust cup (container) is full.
1. Remove hose and/or brushes.
Remove obstruction from hose
and /or brush.
2. Empty and clean dust cup
(container).
ORDERING REPLACEMENT DUST CUP FILTERS
TO ORDER REPLACEMENT HEPA-TYPE FILTERS
for Model EP604H
Call: 1 (800) 798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
11. Rear Wheel
12. Floor Brush
13. Dust Cup (Container)
14. Dust Cup Cover
15. Dust Cup Retainer Handle
16. Crevice Tool
17. Power Cord
18. Easy Grip Handle
19. HEPA-Type Filter *not
illustrated
20. Handle Storage Clip
1. Handle
2. Handle Release Button
3. On/Off Switch
4. Carry Handle/Hose Holder
5. Dust Cup Retainer Handle
Release Button
6. Cord Rewind Button
7. Dusting Brush
8. Flexible Hose
9. Flexible Hose Holder
10. Floor Brush Release Button
FOR TECHNICAL SUPPORT
for Model EP604H
Call: 1 (800) 798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
Please Note:
The HEPA-Type filter is washable. It should, however, be replaced every three (3) to
six (6) months to ensure peak performance of your vacuum.
Important:
Make sure that ALL filters have been completely air dried for 24 hours before re-
installing back in the vacuum.
Technical Specifications
Voltage: 120V., 60Hz.
Power: 8.5 Amps
*Illustration may differ from actual product.
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