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Make sure vacuum is turned off and power cord is unplugged.
!
N O T I C E: Thermal cut-off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating.
If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug
the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup,
blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes
before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and
turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.
Problem Solution
Motor will not start. • Push plug securely into outlet, try another outlet or check circuit breaker.
• Step on power switch to turn vacuum on.
• See detailed "thermal cut-off" instructions above.
Vacuum does not clean
carpet or bare floor.
• Turn air path selector knob to ‘FLOORS.’
• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction.
• Check vacuum height knob position.
• For carpet, be sure brush roll is on and lower handle
into position for vacuuming.
Clean brush roll if needed. Page 11.
• For bare floors, step on pedal to turn off brush roll. Page 8.
No suction at the
end of hose.
• Make sure air path selector knob is set to 'TOOLS.'
• See other solutions above.
• Remove clogs from the hose that restrict the airflow. Page 10.
Burning smell; brush roll
will not turn.
• Check brush roll for debris.
• Replace broken or out of shape belt. Page 12.
Cord will not rewind fully. • Pull out entire cord removing any kinks, and push cord rewind button to
rewind completely.
Turbo nozzle will not turn. • Check turbo nozzle for debris.
• Make sure air path selector knob is set to ‘TOOLS.’
Vacuum is hard to push. • Adjust vacuum height knob to a higher position.
Brush roll needs cleaning.
• Turn on vacuum; with the brush roll turning, step on Brushroll Clean pedal
for 10 seconds. Page 11.
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
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