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Motor will not start. Electric Plug Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Does not clean the carpet Disposable Dust Bag Change the bag. Hint: If picking up fine dust, the
or floor. bag may not look full but a fine substance tends
to reduce suction when it blocks the airflow
through the paper bag.
Belt Replace a cut, loose or out of shape belt.
Brush Roll Clean hair and thread from bristles and end
cap area. Replace brush roll if bristles are worn.
Hose Remove any clogs from the hose that restrict
the airflow.
Carpet/Floor or Tools Push selector switch back. This directs the
Selector
(7800 Series
suction to the carpet or floor.
only)
No suction at the end of Hose Converter
(7600
Hose converter has to seat inside the attachment
the hose.
Series only)
door. Hint: Place converter notch to the back of
the cleaner.
Carpet/Floor or Tools Push selector switch forward. This directs the
Selector
(7800 Series
suction to the hose and tools.
only)
Disposable Dust Bag Change the bag. Hint: If picking up fine dust, the
bag may not look full, but a fine substance tends
to reduce suction when it blocks the airflow
through the paper bag.
Hose Remove any clogs from the hose that restrict the
airflow. Check both ends of the hose.
Attachment Door or Remove bottom plate and clean debris from the
Hose Connection on attachment door area or around the hose
Base connection.
Headlight not working. Light Bulb Replace light bulb.
Noise from the brush roll Brush Roll Remove bottom plate and clean debris
area. from the brush roll area.
Belt Replace a cut, loose or out of shape belt.
Cleaner is hard to push. Cleaner Height Setting Turn adjustment knob to a higher position.
Hint: Put handle in operating position. Tilt the
cleaner back to raise the front wheels off floor.
Then turn the knob.
Belt Replace a cut, loose and out of shape belt.
Brush roll will not turn. Belt Replace cut, loose or out of shape belt.
Burning smell. Belt Replace cut, loose or out of shape belt.
Cleaning height knob will Cleaner Height Setting Hint: Put handle in operating position. Tilt the
not turn. cleaner back to raise the front wheels off floor.
Then turn the knob.
Missing parts. Call 1-800-438-7352 between 8:00 a.m. and
4:45 p.m. central standard time. Know the model
and serial number when you call.
Questions? Call 1-800-282-2886 24 hours a day, 7 days a
week. Know the model and serial number when
you call.
PROBLEM SOLVING
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM CAUSE SOLUTION
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