Filter
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Motor will not start. Electric Plug Push plug securely into outlet.
Tr y another outlet.
Check circuit breaker.
Motor suddenly stops. Thermal Cut Off Page 6.
Does not clean the carpet Filters Clean or replace the filters. Hint: If picking up fine
or floor. dust, the filters may
not look dirty but a fine substance
tends to reduce suction when it blocks the airflow
through the filter(s).
Dust Cup Be sure the dust cup is properly seated into the cleaner
body. Page 10.
Empty dust cup. Page 10.
Hose Be sure hose adapter is secure on back of cleaner.
Page 15.
Remove any blockages from the hose that restrict the
airflow. Page 15.
Check base hose and long hose. Page 15.
Belt Replace a broken, cut, loose or out of shape belt.
Brush Roll Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
No suction at the end of hose. Hose Adapter Be sure hose adapter is secure. Page 15.
Filters Clean or replace the filters. Hint: If picking up fine
dust, the filters may
not look dirty, but a fine substance
tends to reduce suction when it blocks the airflow
through the filters.
Hose Remove any clogs from the hose that restrict the
airflow. Check base hose and long hose. Page 15.
Dust Cup Empty dust cup.
Headlight not working. Light Bulb Replace light bulb. Page 14.
Noise from the brush roll Brush Roll Remove hood and clean debris or items from the brush
area. roll area.
Belt Replace a broken, cut, loose or out of shape belt.
Page 13.
Cleaner is hard to push. Cleaner Height Setting Put handle in operating position. Tilt the cleaner back
to raise the front wheels off floor. Then turn the knob to
a higher setting.
Belt Replace a broken, cut, loose or out of shape belt.
Page 13.
Cleaner height knob will Cleaner Height Hint: Put handle in operating position. Tilt the cleaner
not turn. Setting back to raise the front wheels off floor. Then turn the
knob.
Dust cup will not go into cleaner. Dust Cup Lid Assembled Filter has to be installed in dust cup or dust cup will not
Properly go into cleaner.
Hood will not come off. Cleaner Height Setting Hood cannot be removed from cleaner unless the
cleaner height setting is in the lowest or highest position.
Screws All three screws must be removed from the top of the
hood. Page 13.
Missing parts. Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m.,
central standard time, Monday through Friday. Know the
model and serial numbers when you call.
Questions? Call 1-800-282-2886 between 7 a.m. to 8:00 p.m.,
central standard time, Monday through Saturday. Know
the model and serial numbers when you call.
PROBLEM SOLVING
Guide
3
3
3
3
3
3
3
3
3
3
3
3
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM CAUSE SOLUTION
3
3
3
3
3
16
3
3
3