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Motor will not start. Electric Plug Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Motor suddenly stops. Thermal Cut Off Page 6.
Does not clean the carpet Filters Clean or replace the filters. Hint: If picking up fine
or floor. dust, the filters may not look dirty but a fine substance
tends to reduce suction when it blocks the airflow
through the filter(s).
Dust Bag Replace the dust bag with a new dust bag. Page 10.
Be sure the dust bag is properly seated into the
cleaner body. Page 10.
Hose Be sure hose adapter is secure on back of cleaner.
Page 14.
Remove any blockages from the hose that restricts the
airflow. Page 14.
Check base hose and long hose. Page 14.
Belt Replace a broken, cut, loose or out of shape belt.
Brush Roll Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
No suction at the end of hose. Hose Adapter Be sure hose adapter is secure. Page 14.
Filters Clean or replace the filters. Hint: If picking up fine
dust, the filters may
not look dirty, but a fine substance
tends to reduce suction when it blocks the airflow
through the filters.
Hose Remove any clogs from the hose that restricts the
airflow. Check base hose and long hose. Page 14.
Dust Bag Change dust bag.
Headlight not working. Light Bulb Replace light bulb. Page 13.
Noise from the brush roll Brush Roll Remove hood and clean debris or items from the brush
area. roll area.
Belt Replace a broken, cut, loose or out of shape belt.
Page 12.
Cleaner is hard to push. Cleaner Height Setting Put handle in operating position. Tilt the cleaner
back to raise the front wheels off floor. Then turn
the knob to a higher setting.
Belt Replace a broken, cut, loose or out of shape belt.
Page 12.
Cleaner height knob will Cleaner Height Setting Hint: Put handle in operating position. Tilt the
not turn. cleaner back to raise the front wheels off floor.
Then turn the knob.
Bag cover will not go onto No Dust Bag in Cleaner Place a dust bag in the cleaner.
cleaner. Dust Bag Installed Properly Dust bag must be installed properly in cleaner or bag
cover will not go onto cleaner. Make sure the dust
bag cardboard flange is on the support shelf. See
page 10.
Hood will not come off. Cleaner Height Setting Hood cannot be removed from cleaner unless the
cleaner height setting is in the lowest or highest
position.
Screws All three screws must be removed from the top of the
hood. Page 12.
Missing parts Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m.,
central standard time, Monday through Friday. Know the
model and serial numbers when you call.
Questions? Call 1-800-282-2886 between 7 a.m. to 8:00 p.m.,
central standard time, Monday through Saturday. Know
the model and serial numbers when you call.
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NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM CAUSE SOLUTION
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PROBLEM SOLVING
Guide
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