Filter
Top Products
CAUTION: Turn off the switch and unplug the
electrical cord before servicing.
Motor will not start. Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Motor suddenly Thermal Cut Off, see Page 2.
stops.
Does not clean the Clean or replace the filters: Hint: If picking up fine
carpet or floor. dust, the filters may not look dirty, but a fine
substance tends to reduce suction when it blocks
the airflow through the filters.
Be sure the dust cup is properly seated into the
cleaner body. Page 6.
Empty dust cup. Page 6.
Be sure hose adapter is secure on back of cleaner.
Page 9.
Check base hose and long hose. Page 9.
Replace a broken, cut, loose or out of shape belt.
Clean hair and thread from bristles and end cap
area.
Replace brush roll if bristles are worn.
No suction at the Be sure hose adapter is secure. Page 9.
end of hose.
Clean or replace filters. Hint: If picking up fine dust,
the filters may not look dirty, but a fine substance
tends to reduce suction when it blocks the airflow
through the filters.
Remove any clogs from the hose that restrict the
airflow. Check base hose and long hose. Page 9.
Empty dust cup. Page 6.
Headlight not Replace light bulb. Page 7.
working.
Noise from brush Remove hood and clean debris or items
roll area. from the brush roll area.
Replace a broken, cut, loose or out of shape belt.
Page 8.
Cleaner is hard to Put handle in operating position. Tilt the
push. cleaner back to raise the front wheels off floor. Then
turn the knob to a higher setting.
Replace a broken, cut loose or out of shape belt.
Page 8.
Cleaner height knob Hint: Put handle in operating position. Tilt
will not turn. the cleaner back to raise the front wheels off floor.
Then turn the knob.
Dust cup will not go Filter has to be installed in dust cup or dust cup
into cleaner properly. will not go into cleaner.
Hood will not come off. Hood cannot be removed from cleaner unless the
cleaner height setting is in the lowest or highest
position.
All three screws must be removed from the top of
the hood. Page 8.
Missing parts or Eureka’s Customer Service Division toll free at
Questions? 1-800-282-2886*, 8 a.m. to 7:30 p.m., (CST), Monday
- Friday and 10 a.m. to 6:30 p.m. Saturday.
PROBLEM SOLUTION
10
THE EUREKA LIMITED WARRANTY
What This Warranty Covers
Your Eureka cleaner is warranted to be free from all defects in material and
workmanship in normal household use for a period of one year. The warranty is granted
only to the original purchaser and members of his or her immediate household. The
warranty is subject to the following provisions.
What This Warranty Does Not Cover
• Parts of the cleaner that require replacement under normal use, such as disposable dust
bags, filters, drive belts, light bulbs, and brush roll bristles, impellers and cleaning.
• Damages or malfunctions caused by negligence, abuse, or use not in accordance with
the Ownerʼs Guide.
• Defects or damages caused by unauthorized service or the use of other than Genuine
Eureka parts.
What the Manufacturer Will Do
The manufacturer will, at its option, repair or replace a defective cleaner or cleaner part
that is covered by this warranty. As a matter of warranty policy, the manufacturer will
not refund the consumerʼs purchase price.
Warranty Registration
Please fill out and return the warranty registration card accompanying your cleaner.
Obtaining Warranty Service
To obtain warranty service you must return the defective cleaner or cleaner part along
with proof of purchase to any Eureka Authorized Warranty Station.
You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners
– Service and Repair.” Be certain that the Warranty Station is “Eureka Authorized.”
For the location of the nearest Eureka Authorized Warranty Station or for service
information, telephone toll free:
USA: 1-800-282-2886
Mexico: (55) 5343-4384
Canada: 1-800-282-2886
If you prefer you can write to Electrolux Home Care Products North
America, P O Box 3900, Peoria, Illinois 61612, USA. In Canada write
to Electrolux Home Care Products Canada, 866 Langs Drive, Cambridge,
Ontario N3H 2N7.
If it is necessary to ship the cleaner outside your community to obtain warranty repair,
you must pay the shipping charges to the Eureka Authorized Warranty Station.
Return shipping charges will be paid by the Warranty Station. When returning
parts for repair, please include the model, type, and serial number from the data plate
on the cleaner.
Further Limitations and Exclusions
Any warranty that may be implied in connection with your purchase or use of the
cleaner, including any warranty of Merchantability or any warranty for Fitness For
A Particular Purpose is limited to the duration of this warranty. Some states do not
allow limitations on how long an implied warranty lasts, so the above limitations may
not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided
above. In no event shall the manufacturer be liable for any consequential or incidental
damages you may incur in connection with your purchase or use of the cleaner. Some
states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which
vary by state.
Questions & Answers about Genuine Eureka Products
Q: Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka
vacuum cleaner?
A:
Using Genuine Eureka Products, which are made to exacting specifications and
engineered with emphasis on quality, performance, and customer satisfaction,
ensures the long life and cleaning efficiency of your vacuum cleaner. Overall,
this saves you money and helps to keep your home clean.
Q: How can I be sure I am using only genuine Eureka products in my vacuum
cleaner?
A:
Typically, packaged products and paper bags can be identified by a “Genuine
Eureka Product” symbol (see illustration above). For further identification
assistance, you may call our toll-free number, 1-800-282-2886, for the location
of a nearby Eureka Authorized Warranty Station.
Q: Are there any differences between “made to fit” or “imitation” and Genuine
Eureka paper bags, belts, and parts?
A:
Yes, there are some very important differences in materials, quality, and
reliability. Many customers have mistakenly purchased “imitation” paper
bags and parts while thinking they purchased genuine. Unfortunately, many
of these customers discovered the differences after they experienced related
difficulties.
For Genuine Eureka Value, Accept No Imitations!
Electrolux Home Care Products North America, Ltd.
Bloomington, Illinois 61701
GENUINE
EUREKA PRODUCT