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Motor will not start. Electric Plug Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Motor suddenly stops. Thermal Cut Off Refer to page 7.
Does not clean the carpet Filters Clean or replace the filter(s). Hint: If picking up fine dust, the
or floor. filter may
not look dirty but a fine substance tends to reduce
suction when it blocks the airflow through the filter(s).
Cyclonic Cassette Be sure hose adapter inserts into cyclonic cassette.
Be sure the cyclonic cassette is properly seated into the
cassette body. See page 13.
Empty cyclonic cassette. Note: There are two chambers
in the cyclonic cassette. The chamber with the screen
will fill much faster than the chamber with the cone. This
is normal, when the chamber with the screen is full, empty
cyclonic cassette, do not wait till the chamber with the cone
is full. See page 13.
Belt Replace a cut, loose or out of shape belt.
Belt Cap Snap the belt cap inside the hood if it comes loose.
Brush Roll Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
Hose Remove any clogs from the hose that restrict the airflow.
Check short hose in the base and long hose. Refer to
page 12.
No suction at the end of Hose Adapter Hose adapter has to seat inside the cyclonic cassette.
the hose. Hint: Put the hose in place before attaching the handle.
The handle secures the hose.
Filter(s) Clean or replace the filter(s). Hint: If picking up fine
dust, the filter may
not look dirty, but a fine substance
tends to reduce suction when it blocks the airflow
through the filter(s).
Hose Remove any clogs from the hose that restrict the
airflow. Check short hose in the base and long
hose. Refer to page 12.
Headlight not working. Light Bulb Replace light bulb.
Noise from the brush roll Brush Roll Remove hood and clean debris or items from the brush
area. roll area.
Belt Replace a cut, loose or out of shape belt.
Cleaner is hard to push. Cleaner Height Setting Put handle in operating position. Tilt the cleaner back
to raise the front wheels off floor. Then turn the knob to
a higher setting.
Manual Lock Be sure manual lock is disengaged and free to slide.
Belt Replace a cut, loose or out of shape belt.
Cleaner height knob will Cleaner Height Hint: Put handle in operating position. Tilt the
not turn. Setting cleaner back to raise the front wheels off floor.
Then turn the knob.
Dirt Alert red light will not go off. New carpet fibers. Over time loose new carpet fibers will diminish and will
not trip the dirt alert sensors.
Dirt Alert red light will not Dirt sensor is not working. Call 1-800-282-2886 7 a.m. to 8 p.m. Central Standard
come on. Time, Monday through Saturday for the nearest authorized
Eureka service center.
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PROBLEM SOLVING
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM CAUSE SOLUTION
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