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Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
Problem Solving
Problem
Motor will not start.
Vacuum does not clean
carpet or bare floor.
No suction at the
end of hose.
Vacuum is hard
to push.
Brush roll will not turn.
Vacuum motor sounds
louder than normal.
Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the on/off switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes
before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the
vacuum still does not work, take it to a Eureka Authorized Service Center for repair.
Make sure vacuum is turned off and power cord is unplugged.
!
Cause
P
ower plug
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
On / Off switch
• Turn On / Off switch on ( I ).
Thermal cut-off
• See above.
Dust cup and filters
• Empty the dust cup and/or change the filters.
• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the foam filter and filter screen. Refer to
page 2 for filter maintenance. Make sure the foam filter and
filter screen are installed properly.
Belt
• Replace a worn, cut or out-of-shape belt. Page 4
Hose
• Remove any clogs from the hose that restrict the
airflow. Page 5
Bare floor setting
• For bare floor cleaning, turn height adjustment knob to bare
floor position. Refer to Quick Start Guide.
Carpet height setting
• For carpet cleaning, turn height adjustment knob to another
position. Refer to Quick Start Guide.
Dust cup and filters
Filter screen
Hose
• Empty the dust cup and/or change the filters.
• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the foam filter and filter screen. Refer to
page 2 for filter maintenance. Make sure the foam filter and
filter screen are installed properly.
• (Located inside the dust cup). Check and clean debris to
maintain full air flow. Page 2
• Remove any clogs from the hose that restrict the
air flow. Page 5
Vacuum height setting
•
Adjust knob to a higher position.
Refer to Quick Start Guide.
Belt
• Replace a worn, cut or out-of-shape belt. Page 4
Belt
• Check brush roll for debris. Page 4
• Replace broken or out-of-shape belt. Page 4
Dust cup and filters
• Empty the dust cup and/or change the filters.
• Refer to page 2 for filter maintenance.
Belt
• Replace a worn, cut or out-of-shape belt. Page 4
Hose
• Remove any clogs from the hose that restrict the
airflow. Page 5
Solution