England's Stove Works 25-EP Stove User Manual


 
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TroubleShootingGuide
WARNING:ToavoidELECTRICALSHOCKalwaysdisconnecttheunitfromthepowersourceBEFORE
attemptinganyrepair.Ifthisguidedoesnotcorrecttheproblem,callyourlocaldealerorTechnical
Supportat18002456489.
Problem Cause Solution
Augernotturning
1.Badaugermotor. 1.Replaceaugermotor.

2.Foreignmatterjamming
auger.
2.Removepelletsandobject.

3.Vacuumsensor. 3.Checkexhaustblower.
Smokesmellordustin
house
1.Improperexhaustconnection. 1.Checkexhaustconnectionsfor
leaks,especiallytheexhaust
blowerconnect.Sealleakswith
silicone,aluminumtapeorahose
clamp.
Roomblowernotoperating
1.Loosethermalsensor. 1.Tightenconnectiononsensor.

2.Blowerspeedsethigherthan
heatrange,causingstovetocool
andblowertocycle.
2.Lowerblowerspeed.

3.Looseconnection. 3.Checkcontrolboard
connection.
Exhaustblowernot
operating
1.Looseconnection. 1.Checkcontrolboard
connection.

2.Badblower. 2.Replaceblower.

3.Badvacuumsensor. 3.Replacevacuumsensor.
LazyFire
1.Badexhaustblower. 1.Inspectandreplaceblower.

2.Excessivepelletmoisture. 2.Keeppelletsdry.

3.Excessiveashbuildup. 3.Thoroughlycleanunit.

4.Lowqualitypellets. 4.UseonlyPFIpremiumpellets.
BlownFuse 1.Powersurge. 1.Replacefuse;usesurge
protector.

2.Exposedwire. 2.Checkforexposedorfrayed
wireandlooseconnections.

3.Electricalcomponentshorting. 3.Checkmotorsandblowersfor
obstructionsorshortcircuits.
HighPelletConsumption 1.Lowqualityornonuniformly
sizedpellets.
1.Usepremiumpelletsortry
anotherpelletbrand.
SqueakingNoise 1.Obstructioninaugertube. 1.Checkaugertubeforforeign
objects.

2.BlowerNoise. 2.Remove,clean,andoilblower.
PingingorRattlingNoise
1.Foreignmaterialinblower. 1.Checkbothblowersfor
material.