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Electrolux Customer HELPLINE 08445 614614
Calls to this number will be charged at 5p per minute at all times from a BT Landline.
www.electrolux.co.uk
Problem Solving
Problem
Motor will not start.
Vacuum does not clean
carpet or bare floor.
No suction at the
end of hose.
Vacuum is hard
to push.
Brush roll will not turn.
Vacuum motor sounds
louder than normal.
Make sure vacuum is turned off and power cord is unplugged.
!
Cause
Power plug
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
On / Off switch
• Turn On / Off switch on ( I ).
Thermal cut-off
• See above.
Dust cup and filters
• Empty the dust cup and/or change the filters.
•
If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the foam filter and filter screen. Refer to
page 2 for filter maintenance. Make sure the foam filter and
filter screen are installed properly.
Belt
• Replace a worn, cut or out-of-shape belt. Page 4
Hose
• Remove any clogs from the hose that restrict the
airflow. Page 5
Bare floor setting
• For bare floor cleaning, turn height adjustment knob to bare
floor position. Refer to Quick Start Guide.
Carpet height setting
• For carpet cleaning, turn height adjustment knob to another
position. Refer to Quick Start Guide.
Dust cup and filters
Filter screen
Hose
• Empty the dust cup and/or change the filters.
• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the foam filter and filter screen. Refer to
page 2 for filter maintenance. Make sure the foam filter and
filter screen are installed properly.
• (Located inside the dust cup). Check & clean debris to
maintain full air flow. Page 2
• Remove any clogs from the hose that restrict the
air flow. Page 5
Vacuum height setting
•
Adjust knob to a higher position.
Refer to Quick Start Guide.
Belt
• Replace a worn, cut or out-of-shape belt. Page 4
Belt
• Check brush roll for debris. Page 4
• Replace broken or out of shape belt. Page 4
Dust cup and filters
• Empty the dust cup and/or change the filters.
• Refer to page 2 for filter maintenance.
Belt
• Replace a worn, cut or out-of-shape belt. Page 4
Hose
• Remove any clogs from the hose that restrict the
airflow. Page 5
Solution