Dyson DC50 Vacuum Cleaner User Manual


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• Itisnormalforthefilterintheballtoturngreyincolour.
• TorefitfilterB:
– refitthefilterontotheball
– securethefilterbyturningitclockwisesothewhitearrowsalign.
• Whenrefittingtheoutercoveroftheball,keepturningthecentrallockingdial
clockwise.Whenitstartstoclickitislocked.
• Towatchashortonlinevideovisit:
UK–www.dyson.co.uk/dc50filterwash
ROI–www.dyson.ie/dc50filterwash
BLOCKAGES – THERMAL CUT-OUT
• Thisapplianceisfittedwithanautomaticallyresettingthermalcut-out.
• Largeitemsmayblockthetoolsorwandinlet.Ifanypartbecomesblockedthe
appliancemayoverheatandautomaticallycut-out.
• Ifthishappens,followtheinstructionsbelowin‘Lookingforblockages’.
LOOKING FOR BLOCKAGES
• Switch‘OFF’andunplugbeforelookingforblockages.Failuretodosocould
resultinpersonalinjury.
• Leavetocooldownfor1-2hoursbeforecheckingthefiltersorforblockages.
• Clearanyblockagebeforerestarting.
• Lookforblockagesinthewand,airwaysandcleanerhead.
• Toreleasethehosefromthemachine,youwillneedtoremovethewand.
• Openthewandreleasecap.
• Pullthewandupandawayfromthehandle.
• Presstheredreleasebuttonintheconnectingcollarandremovethewandfrom
thehose.
• Releasethehosefromtheappliancebypressingtheredtabonthebaseofthe
hose–youcanseeitfromthefrontoftheappliance.
• Checkforblockagesinthehose.
• Bewareofsharpobjectswhencheckingforblockages.
• Torefitthehose,aligntheguidesonthebaseofthehosewiththechannelsin
theneckoftheairway.Ensuretheredtabfacesthefrontoftheappliance.Push
thehoseon.Itwillclickintoplace.Torefitthewandfollowtheinstructionsabove
inthe‘Operation’section.
• Toremovethebaseplatetoaccessanobstruction,see‘Baseplate–
disassembly/reassembly’.
• Tolookforblockagesinthefrontairwaybetweentheballandthecleaner
headyouwillneedtoremovethecleanerhead:see‘Baseplate–disassembly/
reassembly’belowonhowtodothis.
• Tolookforblockagesintherearairwaybetweentheballandthecleaner
headyouwillneedtoreleasetheelasticatedrearconnection.Pulltheplastic
connectortowardsyoutoreleasefromtheupperairway.Toreplaceit,pullit
alittlewayoutonthehorizontalsothatitalignswiththeupperairway.Gently
releaseitsoitpullsitselfbackintoplace.
• Bewareofsharpobjectswhencheckingforblockages.
• Refitallpartssecurelybeforeusing.
• Clearingblockagesisnotcoveredbyyourguarantee.
BRUSH BAR – CLEARING OBSTRUCTIONS
• Ifyourbrushbarisobstructed,itmayshut‘OFF’.Ifthishappens,youwillneed
toremovetheblockage.
• Switch‘OFF’andunplugbeforeproceeding.Failuretodosocouldresultin
personalinjury.
• Bewareofsharpobjectswhenclearingobstructions.
• Ifyoustillcannotcleartheobstruction,pleasefollowtheinstructionsbelowto
removethebaseplate.Thisgivesmoreaccesstotheobstruction.Alternatively,
contactaDysonexpertontheDysonHelplineorvisitthewebsite.Clearing
brushbarobstructionsisnotcoveredbyyourguarantee.
BASE PLATE – DISASSEMBLY/REASSEMBLY
• Switch‘OFF’andunplugbeforeproceeding.Failuretodosocouldresultin
personalinjury.
• Lietheapplianceonitsfront.
• Thereisaredlatchontheconnectionbetweentheballandcleanerhead.Slide
ittowardstheball,supportingtheapplianceasyoudoso.
• Pullthecleanerheadawayfromtheappliance.Useaconstant,firmpressure.
• Ateachendofthecleanerheadaretworedlevers:
– pivottheleversupandouttowardstheendofthecleanerheaduntiltheyclick
– hingethebaseplateopen.
• Bewareofsharpobjectswhenclearingobstructions.
• Torefitthebaseplate,hingeitclosed.
• Tosecurethebaseplatepivotbothleversbackintopositionsotheyareflush
withthesurfaceofthecleanerhead.
• Laytheapplianceonitsback.
• Fitthecleanerheadbackontotheconnectionsunderneaththefrontpartofthe
ball.Slidethecleanerheadupintothechannelseithersideoftheairway.Push
firmly:thecleanerheadwillclickintoplaceandtheredlatchwillengage.
BRUSH BAR – TROUBLESHOOTING
Ifthebrushbarhasstoppedspinning,followtheinstructionsaboveonclearing
obstructions.Alternatively,contactaDysonexpertontheDysonHelplineorvisit
thewebsite.
• Towatchashortonlinevideovisit:
UK–www.dyson.co.uk/dc50brushbarmaintenance
ROI–www.dyson.ie/dc50brushbarmaintenance
DISPOSAL INFORMATION
Dysonproductsaremadefromhighgraderecyclablematerials.Pleasedispose
ofthisproductresponsiblyandrecyclewherepossible.
GUARANTEE TERMS & CONDITIONS
DYSON CUSTOMER CARE
THANKYOUFORCHOOSINGTOBUYADYSONAPPLIANCE
Afterregisteringyourfree5yearguarantee,yourDysonappliancewillbe
coveredforpartsandlabourfor5yearsfromthedateofpurchase,subjectto
thetermsoftheguarantee.
IfyouhaveanyquestionsaboutyourDysonappliance,calltheDysonHelpline
withyourserialnumberanddetailsofwhere/whenyouboughttheappliance.
MostquestionscanbesolvedoverthephonebyoneofourtrainedDyson
Helplinestaff.
Alternatively,visitwww.dyson.co.uk/support(UK)orwww.dyson.ie/support(ROI)
foronlinehelp,generaltipsandusefulinformationaboutDyson.
IfyourDysonapplianceneedsaservice,calltheDysonHelplinesowecan
discusstheavailableoptions.IfyourDysonapplianceisunderguarantee,and
therepairiscovered,itwillberepairedatnocost.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
Tohelpusensureyoureceivepromptandefficientservice,pleaseregisterasa
Dysonapplianceowner.Therearethreewaystodothis:
• Onlineatwww.dyson.co.uk/register(UK)orwww.dyson.ie/support(ROI).
• TelephonetheDysonHelpline.
• Completetheenclosedformandpostittous.
ThiswillconfirmownershipofyourDysonapplianceintheeventofaninsurance
loss,andenableustocontactyouifnecessary.
Yourserialnumbercanbefoundonyourratingplatewhichisbehindthe
clearbin.
LIMITED 5 YEAR GUARANTEE
TERMSANDCONDITIONSOFTHEDYSON5YEARLIMITEDGUARANTEE
WHAT IS COVERED
TherepairorreplacementofyourDysonappliance(atDyson’sdiscretion)ifit
isfoundtobedefectiveduetofaultymaterials,workmanshiporfunctionwithin
5yearsofpurchaseordelivery(ifanypartisnolongeravailableoroutof
manufactureDysonwillreplaceitwithafunctionalreplacementpart).
Theguaranteewillonlybevalid(i)iftheapplianceisusedinthecountryin
whichitwassoldor(ii),iftheapplianceisusedinAustria,Belgium,France,
Germany,Ireland,Italy,Netherlands,SpainortheUnitedKingdomandthe
samemodelasthisapplianceissoldatthesamevoltageratingintherelevant
country.
WHAT IS NOT COVERED
Dysondoesnotguaranteetherepairorreplacementofaproductwherea
defectistheresultof:
• Accidentaldamage.
• Faultscausedbynegligentuseorcare,misuse,neglect,carelessoperation
orhandlingoftheappliancewhichisnotinaccordancewiththeDyson
OperatingManual.
• Useoftheapplianceforanythingotherthannormaldomestichousehold
purposes.
• Useofpartsnotassembledorinstalledinaccordancewiththeinstructions
ofDyson.
• UseofpartsandaccessorieswhicharenotgenuineDysoncomponents.
• Faultyinstallation(exceptwhereinstalledbyDyson).
• RepairsoralterationscarriedoutbypartiesotherthanDysonorits
authorisedagents.
• Blockages–pleaserefertotheDysonOperatingManualfordetailsofhowto
lookforandclearblockages.
• Normalwearandtear(e.g.fuse,brushbar,etc.).
Ifyouareinanydoubtastowhatiscoveredbyyourguarantee,please
contactDyson.
SUMMARY OF COVER
• Theguaranteebecomeseffectiveatthedateofpurchase(orthedateofdelivery
ifthisislater).
• Youmustprovideproofof(boththeoriginalandanysubsequent)delivery/
purchasebeforeanyworkcanbecarriedoutonyourDysonappliance.Without
thisproof,anyworkcarriedoutwillbechargeable.Keepyourreceiptor
deliverynote.
• AllworkwillbecarriedoutbyDysonoritsauthorisedagents.
• AnypartswhicharereplacedwillbecomethepropertyofDyson.
• TherepairorreplacementofyourDysonapplianceunderguaranteewillnot
extendtheperiodofguarantee.
• Theguaranteeprovidesbenefitswhichareadditionaltoanddonotaffectyour
statutoryrightsasaconsumer.
ABOUT YOUR PRIVACY
• YourinformationwillbeheldbyDysonLimitedanditsagentsforpromotional,
marketingandservicingpurposes.
• Ifyourpersonaldetailschange,ifyouchangeyourmindaboutanyofyour
marketingpreferencesorifyouhaveanyqueriesabouthowweuseyour
information,pleasecontactDysonLimited.
• Formoreinformationonhowweprotectyourprivacy,pleaseseeourprivacy
policyontheDysonwebsite.
DYSON CONTACT DETAILS
UK:
Website:www.dyson.co.uk/support
DysonHelpline:UK:08002980298
Open7am–10pm.7daysaweek.
Email:askdyson@dyson.co.uk
Address:DysonLimited,TetburyHill,Malmesbury,WiltshireSN160RPEngland.
ROI:
Website:www.dyson.ie/support
DysonHelpline:ROI:014757109
Open7am–10pm.7daysaweek.
Email:askdyson@dyson.co.uk
Address:Unit10,GrantsLane,GreenogueBusinessPark,Rathcoole,Dublin24.
PRODUCT INFORMATION
Pleasenote:Smalldetailsmayvaryfromthoseshown.
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