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USING YOUR DYSON VACUUM CLEANER
CAUTION:
• Do not allow the Dyson vacuum to be used by anyone who may not be able to
operate it safely.
• Be careful not to engage the silver battery release button during normal
operation.
• Dirt and debris may be released from the Dyson vacuum if it is turned upside
down.
• Ensure the Dyson vacuum remains upright in use.
• Do not operate the Dyson vacuum while checking for blockages.
• Do not use outdoors or on wet surfaces or to vacuum water or other liquids –
electric shock could occur.
• Do not lubricate parts or carry out any maintenance or repair work other than
that shown in this Dyson Operating Manual or advised by the Dyson Customer
Care Helpline.
PLEASE NOTE:
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual or advised by the Dyson Customer Care Helpline
• This Dyson vacuum is designed for domestic indoor and car use only. Do not
use it whilst the car is in motion or while driving.
• Do not use the Dyson vacuum to pick up sharp hard objects, small toys, pins,
paper clips, etc. They may damage the Dyson vacuum.
• This product has carbon fiber brushes. Take care if coming into contact with
them. They may cause minor skin irritation.
• Do not press down on the nozzle with excessive force when using the Dyson
vacuum as this may cause damage.
• If the motor overheats, the Dyson vacuum will cut out automatically. Leave it to
cool for at least an hour and check for blockages before restarting.
• Fine dirt such as flour or plaster dust should only be vacuumed in very small
amounts.
• Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its bristles are free from foreign objects that
could cause marking.
• To avoid damaging the floor do not push hard with the floor tool. Do not leave
the cleaner head in one place on delicate floors.
• On waxed floors the movement of the cleaner head may create an uneven
luster. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dry.
• Consult your flooring manufacturer’s recommended instructions before
vacuuming and caring for your flooring, rugs, and carpet. The brush bar on
the Dyson vacuum can damage certain carpet types and floors. Some carpets
will fuzz if a rotating brush bar is used when vacuuming. If this happens, we
recommend vacuuming without the motorhead and consulting with your flooring
manufacturer.
• Do not use any lubricants, cleaning agents, polishes or air fresheners on any
part of the Dyson vacuum or charger.
• This Dyson vacuum is fitted with a thermal cut-out. If any part of the Dyson
vacuum becomes blocked the machine may overheat and automatically shut
off. If this happens, switch ‘OFF’ the Dyson vacuum and allow to cool before
attempting to check the filter or for blockages. Clear any blockages before
restarting.
• Store the Dyson vacuum indoors. Do not use or store this Dyson vacuum below
37.4°F (3°C). Ensure that the Dyson vacuum is at room temperature before
operating.
TROUBLESHOOTING – DYSON VACUUM CLEANER
Charged
Flashing light – less than one minute of charge remaining/
fully discharged
Rapidly flashing light – too cold/too hot. Do not use
Filter missing/filter fitted incorrectly
EMPTYING THE CLEAR BIN
CAUTION:
• Switch ‘OFF’ the Dyson vacuum and disconnect from the charger before
emptying the clear bin.
• To make emptying the clear bin easier, it is advisable to remove the wand and
motorhead.
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• To release the dirt, push the red button at the side of the clear bin as shown.
Emptying into a bag is recommended for allergy sufferers.
• Do not use the Dyson vacuum without the clear bin in place.
• To minimize dust/allergen contact when emptying, encase the clear bin tightly in
a plastic bag and empty. Remove the clear bin carefully and seal the bag tightly,
dispose as normal.
CLEANING THE CLEAR BIN
CAUTION:
To remove the clear bin, push the red bin release button on the underside of the
Dyson vacuum as shown.
• Clean the clear bin with cold water only.
• Ensure the clear bin is completely dry before replacing.
PLEASE NOTE:
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Clean the shroud with a cloth or dry brush to remove lint and dirt.
WASHING YOUR FILTER
CAUTION:
• Switch ‘OFF’ and disconnect from charger before removing the filter.
PLEASE NOTE:
This Dyson vacuum has one filter, located as shown. It is important to check
your filter regularly and wash with cold water at least every month according
to instructions, to maintain performance. The filter may require more frequent
washing if vacuuming fine dust or if used mainly in ‘MIN’ power mode.
• After washing please leave for 12 hours to dry completely before refitting to the
Dyson vacuum.
• Do not use detergents to clean the filter.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near an open flame.
LOOKING FOR BLOCKAGES
CAUTION:
• Switch ‘OFF’ the Dyson vacuum and disconnect from the charger before looking
for blockages. Failure to do so could result in personal injury.
• Beware of sharp objects when clearing blockages.
• Refit all parts of the Dyson vacuum securely before using.
PLEASE NOTE:
• Clearing blockages is not covered by your Dyson vacuum’s limited guarantee.
If any part of your Dyson vacuum becomes blocked, it may overheat and then
automatically shut off.
• Switch ‘OFF’ and unplug your Dyson vacuum and leave to cool down. Clear
blockage before restarting.
CLEARING BRUSH BAR OBSTRUCTIONS
CAUTION:
• Switch ‘OFF’ the Dyson vacuum and disconnect from the charger before
clearing brush bar obstructions. Failure to do so could result in personal injury.
If your brush bar is obstructed, it may shut off. If this happens you will need to
remove the brush bar as shown and clear any obstructing debris.
• Remove the brush bar by using a coin to loosen the screw marked with a key.
Remove the obstruction. Replace the brush bar and secure it by tightening the
screw. Ensure it is fixed firmly before operating the Dyson vacuum.
• Take care if coming into contact with the carbon fiber brushes, as they may
cause minor skin irritation. Wash your hands after handling the brushes.
• Beware of sharp objects when clearing blockages.
• Refit all parts of the Dyson vacuum securely before using.
CHARGING AND STORING YOUR DYSON
VACUUM
• Your Dyson vacuum will turn off if the battery temperature is below 37.4°F(3°C).
This is designed to protect the motor and battery of your product. Do not charge
the Dyson vacuum and then move it to an area with a temperature below
37.4°F(3°C) for storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the machine with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
• If mounting the charging dock on a wall, follow the instructions supplied with
this appliance. Ensure the dock is fitted correctly and the right way up, so the
motor of the Dyson vacuum is at the top when in place. Take all necessary safety
precautions. Use appropriate mounting hardware, tools and safety equipment.
• When charging via the dock the battery must be in the Dyson vacuum.
TROUBLESHOOTING – CHARGER
Charging
Fully charged
Not charging – check battery
Not charging - too cold/too hot
BATTERY SAFETY INSTRUCTIONS
• The Dyson vacuum must be disconnected from the outlet when removing
the battery.
• Use only Dyson batteries and charging unit for this Dyson vacuum.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
• Skin contact – can cause irritation. Wash with soap and water.
• Inhalation – can cause respiratory irritation. Provide fresh air and seek
medical advice.
• Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15minutes. Seek medical attention.
• Disposal – wear gloves to handle the battery and dispose of immediately
following local ordinances or regulations.
CAUTION:
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 140°F(60°C), or
incinerate. Replace battery with a Dyson battery only: use of any other battery
may present a risk of fire or explosion. Dispose of used battery promptly. Keep
away from children. Do not disassemble and do not dispose of in fire.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM
If you have a question about your Dyson vacuum, call the Dyson Customer Care
Helpline at 1-866-693-9766 with your serial number and details of where and
when you bought the vacuum. The serial number can be found on the main
body of the vacuum behind the filter. Most questions can be solved over the
phone by one of our Dyson Customer Care Helpline staff. If your vacuum needs
service, call the Dyson Customer Care Helpline so we can discuss the available
options. If your vacuum is under warranty, and it is a covered repair, it will be
repaired at no cost.
DYSON HELPLINE
Call 1-866-693-9766 toll free, 7 days a week.
PLEASE REGISTER AS A DYSON VACUUM OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson vacuum owner. There are three ways to do this:
• Online at www.dyson.com
• By calling the Dyson Customer Care Helpline: 1-866-693-9766.
• By completing and returning the attached Warranty Form to us by mail.
This will confirm ownership of your Dyson vacuum in the event of an insurance
loss, and enable us to contact you if necessary.
2 YEAR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED
WARRANTY.
WHAT IS COVERED
Your Dyson vacuum is warranted against original defects in material and
workmanship for a period of two years from the date of purchase, when used
for private household purposes in accordance with the Operating Manual.
This warranty provides, at no extra cost to you, all labor and parts necessary to
ensure your vacuum is in proper operating condition during the warranty period.
This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a
result of:
• Vacuums purchased from an unauthorized dealer.
• Reduction in battery discharge time due to battery age or use.
• Clearing blockages from your vacuum.
• Carpet damage due to use not in accordance with flooring manufacturer’s
instructions or failure to turn brush bar off when necessary.
• Use of parts not in accordance with the Operating Manual.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or
use not in accordance with the Operating Manual.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Use of the vacuum other than for normal domestic purposes within the United
States, e.g. for commercial or rental purposes.
• Normal wear and tear, including normal wearing parts such as clear bin, belt,
filter, brush bar, hose assembly and power cord (or where external damage or
abuse is diagnosed).
• Use of parts and accessories other than those produced or recommended by
Dyson, Inc.
WARRANTY SERVICE
• Please fill out and return the Warranty Form, or register online at
www.dyson.com
• Before service can take place, the terms of the limited warranty require that you
contact the Dyson Helpline with your model name/number, serial number, date
and place of purchase. The serial number is found on the vacuum’s rating plate,
which is behind the filter. Please keep your purchase and delivery receipts in a
safe place to ensure you have this information.
• All work will be carried out by Dyson, Inc. or its authorized agents.
• Any replaced defective parts will become the property of Dyson, Inc.
• Service under this warranty will not extend the period of this warranty.
• If your vacuum is not functioning properly, please call the Dyson Helpline at
1-866-693-9766. Most issues can be rectified over the telephone by our trained
Customer Care staff. If this is not possible Dyson, Inc. will arrange for your
vacuum to be repaired and returned in full working order at no extra cost to
yourself.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any implied warranties relating to your vacuum, including but not limited to
warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is not allowed by some
States and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service
described above. Dyson, Inc. will not be liable for any consequential damages
or incidental damages you may incur in connection with your purchase and
use of your vacuum. This limitation is not allowed by some States and so this
limitation may not apply to you.
• This limited warranty gives you specific legal rights. You may also have other
rights which vary by State.
• This limited warranty is not transferable.
IMPORTANT DATA PROTECTION INFORMATION
Your details will be held by Dyson, Inc. or others on behalf of Dyson, Inc. so
that we can assist you more quickly in our Customer Service department. From
time to time, Dyson, Inc. may send you special offers and news of our latest
innovations. Check the box on the Warranty Form within the Operating Manual
if you do not wish to receive marketing or promotional information from Dyson,
Inc. For more information about our data collection practices, please refer to the
Dyson, Inc privacy policy at www.dyson.com/privacy
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
CONFORMITY INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause
undesired operation of the device.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
PRODUCT INFORMATION
Net weight: 5.56lbs, (2.52kg).
Please note: Small details may vary from those shown.