Dyson DC28 Vacuum Cleaner User Manual


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DYSON CUSTOMER CARE


1-886-693-9766 with your serial number and details of where and when you bought the

bin
TM

If your vacuum needs service, call the Dyson Helpline so we can discuss the available
options. If your vacuum is under warranty, and it is a covered repair, it will be repaired
at no cost.
DYSON HELPLINE
Call 1-866-693-9766 toll free, 7 days a week.
PLEASE REGISTER AS A DYSON VACUUM OWNER

vacuum owner. There are three ways to do this:
Online at www.dyson.com
By calling the Dyson Helpline: 1-866-693-9766.


enable us to contact you if necessary.
5 YEAR WARRANTY

WHAT IS COVERED


purposes in accordance with the Operating Manual. This warranty provides, at no
extra cost to you, all labor and parts necessary to ensure your vacuum is in proper
operating condition during the warranty period. This limited warranty is subject to the
following terms:
WHAT IS NOT COVERED
Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a result of:
Vacuums purchased from an unauthorized dealer.
Clearing blockages from your vacuum.

failure to turn brush bar off when necessary.
Use of parts not in accordance with the Operating Manual.
Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in 
accordance with the Operating Manual.

Repairs or alterations carried out by unauthorized parties or agents.
Use of the vacuum other than for normal domestic purposes within the United States, e.g. 
for commercial or rental purposes.
Normal wear and tear, including normal wearing parts such as clear bin
TM

brush bar, hose assembly and power cord (or where external damage or abuse is
diagnosed).
Use of parts and accessories other than those produced or recommended by Dyson, Inc.
WARRANTY SERVICE


the Dyson Helpline with your model name/number, serial number, date and place of

information. The serial number is found on the vacuum’s rating plate, which is behind the
clear bin
TM
.
All work will be carried out by Dyson, Inc. or its authorized agents.
Any replaced defective parts will become the property of Dyson, Inc.
Service under this warranty will not extend the period of this warranty.
If your vacuum is not functioning properly, please call the Dyson Helpline at 

Care staff. If this is not possible Dyson, Inc. will arrange for your vacuum to be repaired
and returned in full working order at no extra cost to yourself.
WARRANTY LIMITATIONS AND EXCLUSIONS
Any implied warranties relating to your vacuum, including but not limited to warranty of 

of this warranty. This limitation is not allowed by some States and so this limitation may not
apply to you.


may incur in connection with your purchase and use of your vacuum. This limitation is not
allowed by some States and so this limitation may not apply to you.

vary by State.
This limited warranty is not transferable.
IMPORTANT DATA PROTECTION INFORMATION


Inc. may send you special offers and news of our latest innovations. Check the box on the


practices, please refer to the Dyson, Inc privacy policy at www.dyson.com/privacy
PRODUCT INFORMATION
Net weight: 20.61lbs, (9.35kg), Voltage: 120V 60Hz, Rated current: 12A

This product is protected by the following intellectual property rights:



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