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USING YOUR DYSON VACUUM CLEANER
PLEASE NOTE:
• Fine dust such as plaster dust or flour should only be vacuumed in very
small amounts.
• Consult your flooring manufacturer’s recommended instructions before
vacuuming and caring for your floorings, rugs and carpets.
• If used in a garage when car cleaning, care should be taken to wipe the
soleplate and wheels with a dry cloth after vacuuming to clean off any sand, dirt
or pebbles which could damage delicate floors.
• Store the vacuum cleaner indoors. Do not use or store this vacuum cleaner
below 0°C (32°F). Ensure that the vacuum cleaner is at room temperature before
operating.
EMPTYING THE CLEAR BIN
CAUTION:
• Switch OFF and unplug the vacuum cleaner before emptying the bin.
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
To remove the clear bin from the machine press the button at the rear of the
carrying handle. To release the dirt, press the red bin release button.
Emptying inside a bag is recommended for all allergy sufferers. The British
Allergy Foundation has approved this product. It is a UK national charity with
the aim of improving awareness, prevention and treatment of allergies.
PLEASE NOTE:
• Do not use the vacuum cleaner without the clear bin in place.
• To minimise dust and allergen contact when emptying, encase the clear bin
tightly in a plastic bag and empty. Remove the clear bin carefully and seal bag
tightly, dispose as normal.
CLEANING THE CLEAR BIN
CAUTION:
• Do not immerse the whole cyclone in water or pour water into the cyclones.
• Ensure the bin is completely dry before replacing.
PLEASE NOTE:
• Do not use detergents, polishes or air fresheners to clean the bin.
• Do not put the bin in a dishwasher.
• When vacuuming, certain carpets may generate small static charges in the clear
bin. These are entirely harmless and not associated with the main supply. To
minimise any effect from this, do not put your hand or insert any object into the
clear bin unless you have first emptied it and rinsed it out with cold water.
• Clean the shroud with a cloth or dry brush to remove lint and dust.
WASHING YOUR FILTERS
DO THIS EVERY MONTH
CAUTION:
• Switch OFF and unplug the vacuum cleaner before removing the filters.
• Ensure filters are completely dry before refitting into the vacuum cleaner.
This machine has two filters, located as shown. It is important to check your
filters regularly and wash at least every month according to instructions, to
maintain performance. Filter B should be rinsed and tapped out until the water
runs clean, then tapped out again to ensure all excess water is removed. This will
normally require up to 10 rinse cycles. Please leave to dry completely for
24 hours.
PLEASE NOTE:
• The filters may require more frequent washing if vacuuming fine dust.
• Do not use detergents to clean the filters.
• Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,
microwave or near an open flame.
LOOKING FOR BLOCKAGES
CAUTION:
• Switch OFF and unplug the vacuum cleaner before checking for blockages.
• Beware of sharp objects when clearing blockages.
• Refit all parts of the machine securely before using.
PLEASE NOTE:
• Clearing blockages is not covered by your vacuum cleaner’s limited guarantee.
If any part of your machine becomes blocked, it may overheat and then
automatically shut off. Unplug the vacuum cleaner and leave to cool down.
Clear blockage before restarting.
• Large items may block the tools or wand inlet, if this happens switch the machine
off and remove the plug before removing the blockage. Do not operate the
wand release catch.
CLEARING BRUSH BAR OBSTRUCTIONS
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before clearing brushbar
obstructions.
• If your brushbar is obstructed, it may shut off. If this happens you will need to
remove brushbar as shown and clear any obstructing debris.
DISPOSAL INFORMATION
This product should not be treated as household waste. Instead it should be
handed over to the applicable collection point for the recycling of electrical
and electronic equipment – this may be your local civic amenity site or a
facility provided by the retailer selling the product or a replacement product.
By ensuring this product is disposed of correctly, you will help prevent potential
negative consequences for the environment and for human health, which could
otherwise be caused by inappropriate waste handling of this product. For more
detailed information about recycling of this product, please contact the Dyson
Customer Care Helpline, your local authority civic amenity site or the retailer
selling the product or a replacement product.
GUARANTEE – TERMS AND CONDITIONS
DYSON CUSTOMER CARE
If you have a question about your Dyson vacuum cleaner, call the Dyson
Customer Care Helpline with your serial number and details of where and when
you bought the vacuum cleaner, or contact us via the website. The serial number
can be found on the main body of the vacuum cleaner behind the clear bin.
Most questions can be solved over the phone by one of our Dyson Customer
Care Helpline staff.
If your vacuum cleaner needs service, call the Dyson Customer Care Helpline so
we can discuss the available options. If your vacuum cleaner is under guarantee,
and the repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON MACHINE OWNER
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEANER.
To help us ensure you receive prompt and efficient service, please register as a
Dyson machine owner. There are three ways to do this:
• Online at www.dyson.co.uk
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson vacuum cleaner in the event of an
insurance loss, and enable us to contact you if necessary.
LIMITED 5 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE.
WHAT IS COVERED
• The repair or replacement of your vacuum cleaner (at Dyson’s discretion) if your
vacuum cleaner is found to be defective due to faulty materials, workmanship or
function within 5 years of purchase or delivery (if any part is no longer available
or out of manufacture Dyson will replace it with a functional replacement part).
• Use of the vacuum cleaner in UK and Ireland.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product as a result of:
• Normal wear and tear (e.g. fuse, belt, brush bar, batteries etc).
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the vacuum cleaner which is not in accordance
with the Dyson Operating Manual.
• Blockages – please refer to the Dyson Operating Manual for details of how to
unblock your vacuum cleaner.
• Use of the vacuum cleaner for anything other than normal domestic
household purposes.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories which are not Dyson Genuine Components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• If you are in any doubt as to what is covered by your guarantee, please call the
Dyson Customer Care Helpline.
SUMMARY OF COVER
• The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
• You must provide proof of delivery/purchase before any work can be carried
out on your vacuum cleaner. Without this proof, any work carried out will be
chargeable. Please keep your receipt or delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced will become the property of Dyson.
• The repair or replacement of your vacuum cleaner under guarantee will not
extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
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