Dyson DC19 Vacuum Cleaner User Manual


 
USING YOUR DYSON VACUUM CLEANER
PLEASE NOTE:
Fine dust such as plaster dust or our should only be vacuumed in very small amounts.
Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins,
paper clips etc.
Consult your ooring manufacturer’s recommended instructions before vacuuming
and caring for your oorings, rugs and carpets. Some carpets will fuzz if a rotating
brush bar is used when vacuuming. If this happens, we recommend vacuuming in hard
oors mode and consulting with your ooring manufacturer.
If used in a garage for car cleaning, care should be taken to wipe the soleplate and
wheels with a dry cloth after vacuuming to clean off any sand, dirt or pebbles which
could damage delicate oors.
When vacuuming, certain carpets may generate small static charges in the clear bin
TM
.
These are entirely harmless and not associated with the main supply.
To minimise any effect from this, do not put your hand or insert any object into the
clear bin
TM
unless you have you have emptied it and rinsed it out with cold water.
Only use parts recommended by Dyson; failure to do so could invalidate your
guarantee.
EMPTYING THE CLEAR BIN
TM
CAUTION:
Switch OFF and unplug the vacuum cleaner before emptying the clear bin
TM
.
Empty as soon as the dirt reaches the level of the MAX mark – do not overll. To
remove the clear bin
TM
from the vacuum cleaner press the button at the rear of the
carrying handle. To release the dirt, press the button again to open the clear bin
TM
.
The British Allergy Foundation is a UK national charity with the aim of improving
awareness, prevention and treatment of allergies. The British Allergy Foundation Seal
of Approval is a UK registered trademark.
PLEASE NOTE:
Do not use the vacuum cleaner without the clear bin
TM
in place.
Emptying into a bag is recommended for allergy sufferers.
CLEANING THE CLEAR BIN
TM
CAUTION:
Do not immerse the whole cyclone in water or pour water into the cyclones.
Ensure clear bin
TM
is completely dry before replacing.
PLEASE NOTE:
Do not use detergents, polishes or air fresheners to clean the clear bin
TM
.
Do not put clear bin
TM
in a dishwasher.
Clean the shroud with a cloth or dry brush to remove lint and dust.
WASHING YOUR FILTER
CAUTION:
Switch OFF and unplug the vacuum cleaner before removing the lter.
Ensure lter is completely dry before retting to vacuum cleaner.
It is important to check your lter regularly and wash at least every 6 months according
to instructions, to maintain performance.
Please leave to dry completely for 24 hours.
PLEASE NOTE:
The lter may require more frequent washing if vacuuming ne dust.
Do not use detergents to clean the lter.
Do not put the lter in a dishwasher, washing machine, tumble dryer, oven, microwave
or near a naked ame.
LOOKING FOR BLOCKAGES
CAUTION:
Switch OFF and unplug the vacuum cleaner before checking for blockages.
Beware of sharp objects when clearing blockages.
Ret all parts of the vacuum cleaner securely before using.
PLEASE NOTE:
Clearing blockages is not covered by your vacuum cleaner’s limited guarantee. If any
part of your vacuum cleaner becomes blocked, it may overheat and then automatically
shut off. Unplug the vacuum cleaner and leave to cool down. Clear blockage before
restarting.
CONFORMITY INFORMATION
A sample of this product has been tested and found to be in conformity with the
following European Directive: 2006/95/EC Low voltage Directive, 93/68/EEC
CE Marking Directive, 2004/108/EC EMC Directive.
The symbol on the product or on its packaging indicates that this product should
not be treated as household waste. Instead it should be handed over to the applicable
collection point for the recycling of electrical and electronic equipment – this may be
your local civic amenity site or a facility provided by the retailer selling the product or
a replacement product. By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and for human health,
which could otherwise be caused by inappropriate waste handling of this product. For
more detailed information about recycling of this product, please contact the Dyson
Customer Care Helpline, your local authority civic amenity site or the retailer selling
the product or a replacement product.
GUARANTEE - TERMS AND CONDITIONS
DYSON CUSTOMER CARE
If you have a question about your Dyson vacuum cleaner, call the Dyson Customer
Care Helpline with your serial number and details of where and when you bought the
vacuum cleaner, or contact us via the website. The serial number can be found on the
main body of the vacuum cleaner behind the clear bin
TM
. Most questions can be solved
over the phone by one of our Dyson Customer Care Helpline staff.
If your vacuum cleaner needs service, call the Dyson Customer Care Helpline so we
can discuss the available options. If your vacuum cleaner is under guarantee, and the
repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON OWNER
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEANER.
To help us ensure you receive prompt and efcient service, please register
as a Dyson owner. There are three ways to do this:
Online at www.dyson.com
By calling the Dyson Customer Care Helpline: UK: 0800 298 0298 or
IRL: 01 475 7109.
By completing and returning the enclosed form to us by mail.
This will conrm ownership of your Dyson vacuum cleaner in the event of an insurance
loss, and enable us to contact you if necessary.
LIMITED 5 YEAR GUARANTEE
Terms and conditions of the Dyson 5 year limited guarantee.
WHAT IS COVERED
The repair or replacement of your vacuum cleaner (at Dyson’s discretion) if your
vacuum cleaner is found to be defective due to faulty materials, workmanship or
function within 5 years of purchase or delivery (if any part is no longer available or out
of manufacture Dyson will replace it with a functional replacement part).
Use of the vacuum cleaner in the UK and Republic of Ireland.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product as a result of:
Normal wear and tear (e.g. fuse, belt, brush bar, batteries etc).
Accidental damage, faults caused by negligent use or care, misuse, neglect, careless
operation or handling of the vacuum cleaner which is not in accordance with the
Dyson Operating Manual.
Blockages – please refer to the Dyson Operating Manual for details of how to unblock
your vacuum cleaner.
Use of the vacuum cleaner for anything other than normal domestic household
purposes.
Use of parts not assembled or installed in accordance with the instructions of Dyson.
Use of parts and accessories which are not Dyson Genuine Components.
Faulty installation (except where installed by Dyson).
Repairs or alterations carried out by parties other than Dyson or its authorised agents.
If you are in any doubt as to what is covered by your guarantee, please call the Dyson
Customer Care Helpline on UK: 0800 298 0298 or IRL: 01 475 7109.
SUMMARY OF COVER
The guarantee becomes effective at the date of purchase (or the date of delivery if this
is later).
You must provide proof of delivery/purchase before any work can be carried out on
your vacuum cleaner. Without this proof, any work carried out will be chargeable.
Please keep your receipt or delivery note.
All work will be carried out by Dyson or its authorised agents.
Any parts which are replaced will become the property of Dyson.
The repair or replacement of your vacuum cleaner under guarantee will not extend the
period of guarantee.
The guarantee provides benets which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
Your information will be held by Dyson Limited and its agents for promotional,
marketing and servicing purposes.
If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please let us know by contacting Dyson Limited, Tetbury Hill,
Malmesbury, Wiltshire, SN16 0RP England, or by calling the Dyson Customer
Care Helpline on UK 0800 298 0298 or IRL 01 475 7109. Or you can email us
at askdyson@dyson.co.uk.
For more information on how we protect your privacy, please see our privacy
policy on www.dyson.co.uk.
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