Filter
Top Products
10
10 Troubleshooting
Problem Possible Cause Service Instruction
1. Water will not stay in bowl. a. Flush ball seal is not properly
positioned.
b. Flush ball or seal is dirty.
c. Worn or damaged ush ball seal.
a. Press pedal to hold ush ball
open, then lightly press down
around edge of ball seal with
nger to conform to ush ball.
b. Clean ush ball and seal.
c. Replace seal.
2. Odor from toilet when ush ball
is open.
a. Plugged holding tank vent.
b. Odor from holding tank contents.
a. Clear obstruction from vent.
b. Add deodorant to holding tank.
3. Odor from toilet when ush ball
is closed.
a. No water in bowl.
b. Damaged ush ball seal.
c. Damaged oor ange seal.
a. Add water to bowl.
b. Replace seal.
c. Replace oor seal.
4. Flush ball will not close
completely.
a. Too much friction between ush
ball and seal.
a. Clean and lubricate ush ball
and seal with silicone spray or
furniture polish.
5. Water ow into toilet will not
stop.
a. Worn or defective water valve. a. Replace water valve.
6. Water does not enter toilet bowl
properly.
a. Insufcient water ow rate at
toilet inlet.
b. Screen at water valve inlet is
clogged.
c. Water valve is worn or damaged.
d. Plugged rim wash holes in toilet.
a. Make sure ow rate at toilet inlet
is 3.0-5.0 gpm / 11.4-18.9 lpm
(recommended rate).
b. Clean screen.
c. Replace water valve.
d. Clean rim wash holes.
7. Hand sprayer leaks (hand
sprayer is not provided with
all models).
a. Hand sprayer is defective. a. Replace hand sprayer.
8. Water is leaking from water
valve.
a. Water line connection is loose or
not seated properly.
b. Water valve is damaged or
defective.
a. Insure that threads are not
cross-threaded and tighten
connection.
b. Replace water valve.
9. Water is leaking from toilet base. a. Toilet is not secure to oor.
b. Worn or defective oor ange
seal.
a. Tighten toilet mounting bolts.
b. Replace oor ange seal.
10. Water is leaking from rear of
toilet.
a. Loose vacuum breaker.
b. Damaged or defective vacuum
breaker.
c. Cracked or defective toilet bowl.
a. Make sure vacuum breaker stem
is pushed fully into sealing
grommet in back of bowl.
b. Replace vacuum breaker.
c. Replace toilet.
Dometic Gravity-Flush ToiletTroubleshooting