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Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire SO30 2DF
This appliance complies with the European Standards EN 60 335-1, EN 60 335-2-61, EN 61000-3-2,
EN 61000-3-3, EN 55014 and EN55104 for Safety & Electromagnetic Compatibility.
These standards cover the requirement of the EMC Directives 89/336 & 73/23
Cleaning
To maintain the external appearance of the radiator it need only be wiped over occasionally with a dry duster. During the summer months,
or at other times when the appliance is not is use and is completely cold, the opportunity should be taken to wipe over with a damp cloth.
Do not use abrasive cleaning powders or furniture polish.
Discoloration of wall finishes can sometimes occur immediately above a radiator due to the properties of some paints and decorating
materials or the presence of environmental impurities in the air (such as soot or incense generated from the burning of candles etc.).
After Sales Service
Your Dimplex DuoHeat radiator is guaranteed for two years from date of purchase. We undertake to exchange or repair free of
charge within this period any part found to be defective due to a manufacturing fault. This guarantee in no way prejudices your rights
under common law.
Should you require after sales assistance, please contact Dimplex Customer Services on the number listed below.
Please do not return a faulty appliance or part of an appliance to us as this may result in transit damage and/or delay in providing
service. Let us know the difficulty quoting the products model and serial numbers. We will then take the appropriate action.
© Glen Dimplex UK Limited
All rights reserved. Material contained in this publication may not be reproduced in whole or part, without prior permission in writing from Glen Dimplex UK Limited.
Customer Help Line 0845 600 5111
8am–5pm Mon–Fri and 8:30am–1pm Sat (Autumn–Winter only)
Fax 01489 773 050
Web-site www.dimplex.co.uk
e-mail customer.services@glendimplex.com
Republic of Ireland 01 842 4833