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WARRANTY
Dimplex Electric Fireplaces are tested and inspected prior to shipment and are
guaranteed from defect to the purchaser of each new product. Any part which proves
to be defective in material or workmanship under normal use within one year will
be repaired or replaced without charge.* The Company will not be responsible for
any expense incurred for installation, removal for service, or transportation costs.
Any such defect should be brought to the attention of the Dealer where the product
was purchased and is authorized to repair or replace within the terms of this warranty.
The Company’s only obligation under this warranty will be at its sole
option to repair or replace any part proving defective or to refund the
purchase price thereof.
The owner/user assumes all other risks, if any, including the risk of any direct,
indirect or consequential loss or damage arising out of the use of or inability to
use the product.
The warranty will not apply if, in the sole judgment of the Company, damage or failure has
resulted from accident, alteration, misuse, abuse, incorrect installation, or operation on an
incorrect power source.
The foregoing is in lieu of all other warranties expressed, implied, or
statutory, and the Company neither assumes, nor authorizes any person
to assume for it any other obligation, or liability in connection with said
product.
*Light bulbs are not covered in the warranty.
SERVICE
Contact your local dealer for service or warranty information.
The product complies with the European Safety Standard EN60335-2-30 and the
European Standard for Electromagnetic Compatibility (EMC) EN55014, EN6055-2 and
EN60555-3 which cover the essential requirements of EEG Directives 73/23 and 89/336.