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Purchase these accessories from your local
dealer. If they can not supply these accessories
call FMI PRODUCTS, LLC at 1-866-328-4537
for information. You can also write to the ad-
dress listed on the back page of this manual.
REPLACEMENT PARTS
Helps deect heat away from
mantel or wall above replace. Fits openings
28" to 48" wide.
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at
1-866-328-4537.
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
SERVICE HINTS
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
TECHNICAL SERVICE
You may have further questions about installa-
tion, operation, or troubleshooting. If so, contact
FMI PRODUCTS, LLC at 1-866-328-4537.
When calling please have your model and serial
numbers of your heater ready.
You can also visit FMI PRODUCTS, LLC’s web
site at .
ACCESSORIES
Order when additional rock
is desired.