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112882-01E 25
OBSERVED PROBLEM
ODS/pilot lights but flame goes
out when control knob is re
-
leased
One or both burners do not light
after ODS/pilot is lit
Delayed ignition burner
Burner backfiring during com
-
bustion
Slight smoke or odor during initial
operation
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Control knob not fully
pressed in
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not
fully open
4. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, caus-
ing pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
4. Remote selector in OFF
position
5. Wire disconnected from gas
control
1. Manifold pressure is too
low
2. Burner orifice clogged
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing
processes and logs curing
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shutoff
valve
4. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance
,
page 23) or replace ODS/pilot
assembly
5. Hand tighten until snug, then
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
1. Contact local natural or pro
-
pane/LP gas company
2. Clean burner(s) (see Cleaning
and Maintenance, page 23) or
replace burner orifice(s)
3. Contact qualified service person
4. Put remote selector in ON
position
5. See Wiring Diagram, page 28
1. Contact local natural or pro
-
pane/LP gas company
2. Clean burner (see Cleaning
and Maintenance, page 23) or
replace burner orifice
1. Clean burner (see Cleaning
and Maintenance, page 23) or
replace burner orifice
2. Replace damaged burner
3. Replace gas control
1. Check burner for dirt and
debris. If found, clean burner
(see Cleaning and Mainte
-
nance, page 23)
2. Replace gas control
3. Problem will stop after a few
hours of operation