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113097-01C 27
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues, clean
-
ers, chemicals, new carpet,
etc. (See IMPORTANT state-
ment above)
2. Gas leak. See Warning
statement above
1. Not enough fresh air is avail
-
able
2. Low line pressure
3. ODS /p ilo t is parti all y
clogged
1. Gas leak. See Warning
statement above
2. Control valve defective
1. Foreign matter between con
-
trol valve and burner
2. Gas leak. See Warning
statement above
1. Thermostat sensing bulb needs
to be repositioned
REMEDY
1. Open window and ventilate
room. Stop using odor caus
-
ing products while heater is
running
2. Locate and correct all leaks
(see Checking Gas Connec
-
tions, page 14)
1. Open window and/or door for
ventilation
2. Contact local propane/LP or
natural gas company
3. Clean ODS/pilot (see Cleaning
and Maintenance, page 23)
1. Locate and correct all leaks
(see Checking Gas Connec
-
tions, page 14)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 14)
1. Reposition thermostat sensing
bulb (see Optional Positioning
of Thermostat Sensing Bulb,
beginning on page 28
OBSERVED PROBLEM
Heater produces unwanted
odors
Heater shuts off in use
(ODS operates) temperature
drops to a lower than ideal level
before log set comes back on
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Logs set cycles to pilot, but
room