Filter
Top Products
LIMITED
WARRANTY
CANADIAN COMFORT INDUSTRIES (CCI) LIMITED WARRANTY
CCI wood pellet and corn appliances carry a one (1) year -parts only- on electrical components
and a five (5) year limited warranty from the date of sale to the original owner against defects
and workmanship on all steel parts (excluding the burn grate and the heat tube scraper / rod).
If defective in material or workmanship, during the warranty period, CCI will, at its option, repair
or replace the product as described below.
There specifically is NO warranty on paint or plated surfaces, glass, burn grate, fire brick and all
gaskets or against damage caused by corrosion. There is no warranty coverage for variances in
fuel feed rates. BTU heat rating will vary with different fuel conditions and is not considered a
defect if the unit does not feed a constant amount of fuel.
The warranty above constitutes the entire warranty with respect to Canadian Comfort Industries.
CCI MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING “ANY” WARRANTY OF
MERCHANTABILITY, OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. No employee, agent,
dealer, or other person is authorized to give any warranty on behalf of CCI. This warranty does not
apply if the product has been altered in any way after leaving the factory. CCI and its agents
assume no liability for “resultant damages of any kind” arising from the use of its products. In
addition, the manufacturer and its warranty administrator shall be held free and harmless from
liability from damage to property related to the operation, proper or improper, of the equipment.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
THESE WARRANTIES APPLY only if the device is installed and operated as recommended in the
user’s manual.
THESE WARRANTIES WILL NOT APPLY if abuse, accident, improper installation, negligence, or use
beyond rated capacity causes damage.
HOW TO MAKE A CLAIM – Any claim under this warranty should be made to the dealer from whom
this appliance was purchased. Then contact is made with the manufacturer, giving the model
and serial numbers, the date of purchase, your dealer’s name and address, plus a simple
explanation of the nature of the defect.
THIS WARRANTY IS LIMITED TO DEFECTIVE PARTS – REPAIR AND/OR REPLACEMENT AT CCI’s OPTION
AND EXCLUDES ANY INCIDENTAL AND CONSEQUENTIAL DAMAGES CONNECTED THEREWITH. A
DEFECTIVE PART DOES NOT WARRANT THE REPLACEMENT OF THE ENTIRE UNIT.
WARRANTY EXCLUSIONS: Failure due, but not limited to, fire, lightning, acts of God, power failures
and/or surges, rust, corrosion and venting problems are not covered.
AUGER JAMS ARE NOT COVERED UNDER WARRANTY.
Damage and/or repairs including but not limited to; knobs, handles, door gaskets, log sets, paint
and plated surfaces – trim, baffles, louvers or handles. Additional exclusions for corn stoves are
burnpot housing weldment and burnpot warpage (corn or pellet). Additional or unusual utility
bills incurred due to any malfunction or defect in equipment are not covered.
REMOVAL OR REINSTALLATION COSTS ARE NOT COVERED BY THIS WARRANTY.
CCI LIABILITY IS LIMITED TO THE WHOLESALE COST OF THE STOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations of implied warranties; therefore the limitations of exclusions set forth in this warranty may
not apply to you. This warranty gives you specific legal rights, and you may have other rights,
which vary from state to state. All disputes relating to this warranty shall be tried before the courts
of Alberta, Canada.
Your purchase must be registered with Canadian Comfort Industries. This can be done at:
www.dansons.com/support or by faxing your proof of purchase to us at: 1-877-303-3135.
11