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© 2004, The Chamberlain Group, Inc.
114A2483G All Rights Reserved Printed in Mexico
RAYNOR GARAGE DOORS
SERVICE IS ON CALL
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
INSTALLATION AND SERVICE INFORMATION IS AS
NEAR AS YOUR TELEPHONE FIVE DAYS A WEEK.
SIMPLY DIAL OUR TOLL FREE NUMBER:
1-800-472-9667
HOURS: (Central Std. Time)
7:30 A.M. TO 4:30 P.M. Monday through Friday
For professional installation, parts and service,
contact your local RAYNOR GARAGE DOOR
distributor. Look for him in the Yellow Pages, or visit our
Dealer Locator on our Website www.Raynor.com.
HOW TO ORDER
REPAIR PARTS
Selling prices will be furnished on request or parts will
be shipped at prevailing prices and you will be billed
accordingly.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE
THE FOLLOWING INFORMATION:
• PART NUMBER
• PART NAME
• MODEL NUMBER
ADDRESS ORDERS TO:
RAYNOR GARAGE DOORS
Technical Support Group
6020 S. Country Club Road
Tucson, Arizona 85706
SERVICE INFORMATION TOLL FREE NUMBER:
1-888-528-6306
RAYNOR ONE-YEAR LIMITED WARRANTY
LIFETIME MOTOR LIMITED WARRANTY
Raynor (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally
installed, that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase and that
the motor is free from defect in materials and/or workmanship for the lifetime of the product. The proper operation of this product
is dependent on your compliance with the instructions regarding installation, operation, maintenance and testing. Failure to
comply strictly with those instructions will void this warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call
1-888-528-6306, toll free, before dismantling this product. Then send this product, pre-paid and insured, to our service center
for warranty repair. You will be advised of shipping instructions when you call. Please include a brief description of the problem
and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to Seller for warranty
repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty, will be repaired or
replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new
or factory-rebuilt parts at Seller’s sole option.
THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, AND OF
ANY OTHER OBLIGATIONS OR LIABILITY ON SELLER’S PART. THIS LIMITED WARRANTY DOES NOT COVER NON-
DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT
LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE,
UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A
REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON-
RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR
GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR
ALIGNMENT OR HINGES. ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF
THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL
DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL
SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY
EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY
OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or
exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.