Filter
Top Products
PN# 3642036534, 02/26/2010 REV. 1
TROUBLESHOOTING GUIDE -
POWER HEAD LED
FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM
Power head LED
Possible Problem Solution
Red LED
showing
Green LED
showing
OFF OFF Normal operation None required
Continuous ON Programming incomplete Complete programming
1 BLINK, Pause
(Repeat)
Transmitter has not learned Program Remote
1 BLINK, Pause
(Repeat)
Programming incomplete
Safe-T-Beam
®
detects
obstruction going down
Door obstruction going down
Door obstruction going up
Set DOWN LIMIT programming
Check for obstruction, remove
Check for obstruction, remove.
– Check door spring
– Contact The Genie Company at
1-800-35-GENIE
2 BLINKS, Pause
(Repeat)
Programming incomplete
Wire to power head or wire
connection at power head is
bad.
Safe-T-Beam® out of alignment
Continuous obstruction of
Safe-T-Beam
®
sensor
Set UP LIMIT programming
Check power head wiring, check
connections,
– Replace or repair
Check Safe-T-Beam® alignment
Check for obstruction
3 BLINKS, Pause
(Repeat)
Limits set backwards Clear limits and reprogram
(See section )
6
4 BLINKS, Pause
(Repeat)
Wall console wire short
Wall console wires reversed
in power head connector.
Check wall console and wiring.
Staples can cut insulation and shorts
wires. Repair or replace wall console
and/or wiring.
– Contact The Genie Company at
1-800-35-GENIE
Reverse wire placement in power
head connector. (See section )
3
5 BLINKS, Pause
(Repeat)
Chain/belt is too tight
Control system failure
Thermal Protector activated
Adjust chain/belt tension
(See section ).
– Contact The Genie Company at
1-800-35-GENIE
Contact Genie
®
authorized dealer for
service
Wait until Thermal Protector cools
and resets. NOTE: The 5 BLINKS
pattern will remain blinking until
the next opener activation. If the
Thermal Protector does not reset.
– Contact Genie
®
authorized dealer
for service.
1
28