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Operating Instructions
All of the fireplace control functions can be accessed
in two (2) ways:
• Using a multifunction remote control unit
• Using touchpad control panel, located in the lower
right-hand corner of the fireplace behind the door
front or fixed front (depending on the model).
Remote control unit has all the controls required to
operate any feature on the unit. If you prefer to use
the touchpad control on the fireplace unit itself, open
the fixed front or open the doors (depending on the
model) to access the touchpad buttons. The layout of
the buttons on touchpads and remote control unit can
be seen in Figures 10, 11 & 12, respectively.
I/O
I/O
A
3
2
1
7
B
6
5
4
Fig. 10 HEF22 touchpad buttons.
The fireplace features conveniently separate controls
for flame effect and for heater control. This allows you
to operate the unit in three (3) different modes:
• As a full-featured fireplace - both flame effect and
heater are on. This mode allows you to enjoy the
look of the fire along with the heat output of a
heater.
I/O
I/O
3
A
B
6
5
4
2
1
7
8
Fig. 11 HEF26 and HEF33 touchpad buttons. (Button 8
does not apply to HEF22.)
• As a visual effect - only flame effect is on, the
heater is off. We recommend this mode for warm
weather application, when you want the ambiance
of a fire, without any heat output.
• As a heater - only heater is on, while the flame
effect is off. This mode allows you to use your fire-
place as an electric heater, without any flame effect.
Refer to Figures 10, 11 & 12 for locations of the but-
tons on both, the touchpad and remote control unit,
described in the following operating instructions. Note
that in both cases, button numbers as shown in the fig-
ures are the same.
NOTE: When the flame or heater is switched on, using
either the remote or touchpad, the respective LED
lights up to indicate and allow the settings to be made.
After 20 seconds of inactivity, the LED lights on the
touchpad control panel of the firepalce will go out.
Activate any button on the remote or touchpad will
light up the LED lights before any function can be per-
formed.
3
1
4
2
5
7
8
6
Fig. 12 Remote control. NOTE: The overhead light function
on the remote shown does not apply to HEF22.
Flame Speed Control
Your fireplace features a flame speed control. By
depressing button 1 once you will activate the flame
effect. If this is the first time you use this unit, the visu-
al indicator of the flame effect (A) will be lit up to about
half its height. By repeatedly depressing buttons 2 or
3, you can respectively decrease or increase the flame
effect speed to achieve desired flame effect. Refer to
visual indicator A to monitor relative speed of the flame
effect between the slowest (indicator A showing only
one light) and fastest (indicator A showing all lights lit
up) setting. For added convenience, control board in
your fireplace will remember your last setting on sub-
sequent activation.