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1.888.227.2178
21
M8521-01 • 10/30/14 • © Casablanca Fan Company
Troubleshooting
Noisy Operation
• Tighten the blade screws until
they are snug.
• Check to see if any of the blades
are cracked. If so, replace all of the
blades.
Lights dim when turned on or
do not turn on at all.
• Make sure the wattage of the
light bulbs installed matches the
specications on the light sockets
(see page 20 for instructions on
changing the bulbs).
Remote doesn’t work
• Install a fresh battery in the wall
control.
• Make sure you have paired the
remote.
AUTHORIZED SERVICE
CENTERS
For the most updated list of
Casablanca Authorized Service
Centers, visit
www.CasablancaFanCo.com or
call toll free 1-888-227-2178.
If you have multiple remotes or
multiple remote-controlled fans
installed on the same circuit breaker
and you are experiencing interference
or faulty operation of your remote
controls, please go to
www.CasablancaFanCo.com/FAQs
and click “How do I properly install
multiple remote-controlled fans?” for
information on how to correct this
issue.
Fan doesn’t work
• Press a fan speed button (1-4).
• Check the circuit breaker to ensure
the power is turned on.
• Check the wall control battery.
• Make sure that you have paired
the wall control.
• Make sure the blades spin freely.
• Turn off power from the circuit
breaker, then loosen the canopy
and check all the connections
according to the wiring diagram
on pages 10-11.
Excessive wobbling
• Tighten all blade screws until
they are snug.
• Turn the power off, support the
fan carefully, and check that the
hanger ball is properly seated.
• Use the provided balancing kit
and instructions to balance the
fan.