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1.888.227.2178
Troubleshooting
Fan doesn’t work
• Press a fan speed button (1-4).
• Check the circuit breaker to
ensure the power is turned on.
• Check the wall control battery.
• Make sure the blades spin freely.
• Turn off power from the circuit
breaker, then loosen the canopy
and check all the connections
according to the wiring diagram
on pages 10-11.
• Check the plug connection in
the switch housing.
Excessive wobbling
• Tighten all of the blade and
blade iron screws until they
are snug.
• Turn the power off, support
the fan carefully, and check
that the hanger ball is
properly seated.
• Use the provided balancing
kit and instructions to balance
the fan.
Noisy Operation
• Tighten the blade and blade
iron screws until they are snug.
• Check to see if any of the
blades are cracked. If so, replace
all of the blades.
Remote does not work
• Make sure the battery is installed
correctly.
• Install a new battery.
• If the remote still does not
work, you may need to pair
your remote. To prevent faulty
operation, please disconnect
power (at the wall switch,
breaker, or fan) from all other
ceiling fans within range while
pairing. To pair: cycle power
to the fan by turning power off
and back on at the wall switch
(or circuit breaker if necessary).
Within three minutes, press and
hold both the Fan Off button and
the 4 button for four seconds to
pair the remote. If applicable, the
fan will turn on and the lights
will ash and stay on to indicate
successful pairing.
AUTHORIZED SERVICE
CENTERS
For the most updated list of
Casablanca Authorized Service
Centers, visit
www.CasablancaFanCo.com or
call toll free 1-888-227-2178.
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M6011-01 • 04/16/15 • © 2012–2015 Casablanca Fan Company