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Troubleshooting
www.bissell.com 800.237.7691
12
Vacuum cleaner won't turn on
Possible causes Remedies
1. Power cord not plugged in 1. Check electrical plug
2. Blown fuse/tripped breaker 2. Check/replace fuse or reset breaker
3. Damaged cord 3. Refer to a BISSELL authorized service center for repair or
replacement
Vacuum cleaner won't pick up
Possible causes Remedies
1. Incorrect height adjustment 1. Adjust powerfoot to correct height setting
2. Hose not attached to suction opening 2. Grasp quick reach handle and firmly push hose wand onto
the suction opening
3. Crack or hole in hose 3. Check hose and replace if needed
4. Broken or worn drive belt 4. Replace drive belt, see page 10
5. Rotating floor brush bristles worn 5. Replace brush
6. Rotating floor brush jammed 6. Remove brush and clean debris from brush ends
7. Clog in vacuum 7. Follow instructions on page 11 for clearing clogs
8. Dirt container full 8. Empty dirt container
9. Dirt container or upper tank not installed properly 9. Position correctly and lock in place
10. Filters are dirty 10. Check and clean pre-motor and post-motor
filters, see pages 8 & 9
Tools won't pick up
Possible causes Remedies
1. Crack or hole in hose 1. Check hose and replace if needed
2. Clog in vacuum 2. Follow instructions on page 11 for clearing clogs
3. Dirt container full 3. Empty dirt container
4. Dirt container or upper tank not installed properly 4. Position correctly and lock in place
5. Filters are dirty 5. Check and clean pre-motor and
post-motor filters
Visible dirt escaping from cleaner
Possible causes Remedies
1. Dirt container full 1. Empty dirt container
2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filters for correct installation
Cord will not retract
Possible causes Remedies
1. Knotted or twisted 1. Follow instructions on page 6
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.