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9
Maintenance and care
Troubleshooting
Vacuum won’t turn on
Possible causes Remedies
1. Battery isn’t fully charged 1. Charge battery. Follow charging battery instructions on page 5
Brush roll not turning
Possible causes Remedies
1. Brush roll is jammed 1. Remove obstruction. Follow instructions on pages 7 and 8
2. Brush roll needs to be reset 2. Follow instructions on page 8
3. Broken brush roll belt 3. Follow instructions on page 8
Vacuum cleaner has low suction
Possible causes Remedies
1. Dirt container is full 1. Empty dirt container. Follow instructions on page 6
2. Dirt container is not installed properly 2. Position container correctly and snap firmly into place
3. Foot is loose 3. Make sure foot is fully inserted into body of unit
4. Filters need cleaning 4. Follow filter instructions on page 7
5. Filters need replacing 5. Visit www.bissell.com or call 1-800-237-7691 to order
replacement filters.
Disposal of batteries continued
4. Separate left and right cover.
5. Remove the entire battery assembly from
the cover.
6. Remove (3) Phillips head screws between
the motor and battery bracket.
7. Pull the motor, PCB, fuse, and inner wire
through the middle of the battery bracket,
separating the battery bracket and single
battery from the motor, PCB, and inner wire.
8. Cut wires from the PCB and fuse to the
battery bracket.
9. Keep Battery Pack together – DO NOT
separate individual batteries. For specific
disposal instructions of batteries, please
contact RBRC (Rechargeable Battery
Recycling Corporation) 1-800-822-8837
or visit www.rbrc.com.
10. Discard remainder of product
CAUTION: Disconnecting the battery will
destroy the appliance and void the war-
ranty.