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Troubleshooting
Vacuum cleaner won’t run
Possible Causes Remedies
Vacuum cleaner is not plugged in Check electrical plug
Household fuse/breaker Check/replace fuse - Reset breaker
button. Call BISSELL Consumer Services
Vacuum cleaner won’t pick up dirt
Possible Causes Remedies
Vacuum Bag is full Replace with new bag
Vacuum Hose is clogged Remove canister. Recline cleaner.
at Powerfoot Check Hose/hose port for debris
and remove if necessary
Rotating Brush Drive Belt broken Replace Drive Belt
Drive Belt stretched/ Reposition Belt/clean Brush/Belt areas
off Motor Pulley Shaft or replace worn Belt
Rotating Floor Brush bristles worn Replace Brush
Rotating Floor Brush jammed Remove Brush and clean debris from
Brush ends
Height adjustment too high Reset Floor Surface Selector setting
Tools won’t pick up dirt
Possible Causes Remedies
Vacuum Hose, Wands Visually check for objects blocking
or Tools clogged suction path and remove carefully
No power at rotating floor brush
Possible Causes Remedies
Canister is not securely seated Press Lift-Off Latch, remove canister
and replace it properly
Rotating Brush Drive Belt Broken Replace Drive Belt
Drive Belt stretched/ Reposition Belt/clean Brush/Belt areas
off Motor Pulley Shaft
WARNING: To reduce the
risk of injury from moving parts
and/ or electrical shock, turn
Power Switch OFF and disconnect
polarized plug from electrical
outlet before performing
troubleshooting checks.