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Part No 891058 Form No F042508A
15
KVSP/TKVSP Owner’s Manual
Troubleshooting
When servicing engine refer to specific manufacturers engine owner's manual. Engine warranty is covered by the specific engine manufacturer.
If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good
idea to have your engine model number available
for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the manufacturers national service
organization.
To reach:
American Honda: 800-426-7701
Briggs & Stratton: 800-233-3723
WARRANTY CLAIM PROCEDURE
Should a BILLY GOAT
®
machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim as follows:
• The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT Dealer.
• The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.
• The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY GOAT
Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days.
The model number and serial number of the unit must be stated in the Warranty Claim.
• The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.
• The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for examination. BILLY
GOAT will notify their conclusions to the distributor service manager from whom the claim was received.
• The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and binding.
For online product registration go to www.billygoat.com
Problem Possible Cause Solution
Abnormal vibration. · Loose or out of balance impeller or
loose engine
· Check impeller and replace if required.
Check engine
Will not vacuum or has poor
vacuum performance
· dirty debris bag. Hose kit cap missing.
·Clogged nozzle or exhaust. Excessive
quantity of debris.
· Improper nozzle height
· Clean debris bag. Shake bag clean or
wash. Check for hose kit cap. Unclog
nozzle or exhaust. Allow air to feed with
debris
· Adjust nozzle height so that it is closer
to the debris
Engine will not start. · Throttle in off position. Engine not in full
choke position. Out of gasoline. Bad or
old gasoline. Sparkplug wire
disconnected. Dirty air cleaner
· Check stop switches, throttle, choke
position and gasoline. Connect spark
plug wire. Clean or replace air filter. Or
contact a qualified service person.
Engine is locked, will not pull
over.
· Debris locked in impeller. Engine
problem.
· See page 5. Contact a engine service
dealer for engine problems
Nozzle scrapes ground in
lowest height setting.
Nozzle height out of adjustment
Adjust nozzle height (See Nozzle height
fine adjustment for hard surfaces on
page 5
No self-propelling · Drive bail not engaged · Engage the drive bail.
· Drive belt worn or broken · Check the drive belt.
· Drive clutch cable out of adjustment or
broken.
· Check the drive clutch cable (see page
12).
· Drive chain off the sprocket. · Check the drive chain (see page 12).
Self propelled drive will not
release
· Improper drive clutch cable adjustment
or cable is kinked.
· Check the drive clutch cable (see page
13).
Noisy or broken chain · No chain lubrication. · Lubricate chain.
· Chain misalignment or tension. · Check the drive chain (see page 12).
Unit does not free-wheel
backwards
· None · Push the unit slightly forward then the
unit will free-wheel
Too much dust coming from
bag.
· Vacuuming very dry, brittle or small
debris
· Switch to felt bag (see page 1
accessories)