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Part No 791108 Form No F111008B
13
MM Owner’s Manual
Troubleshooting
When servicing engine refer to specific manufacturers engine owner's manual. Engine warranty is covered by the
specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing
engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available
for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the
manufacturers national service organization.
To reach:
Subaru America: 800-277-6246 www.robinamerica.com
WARRANTY CLAIM PROCEDURE
Should a BILLY GOAT
®
machine fail due to a defect in material and/or workmanship, the owner should make a
warranty claim as follows:
• The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY
GOAT Dealer.
• The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the
invoice or receipt.
• The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their
respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under
warranty must be tagged and retained for 90 days. The model number and serial number of the unit must
be stated in the Warranty Claim.
• The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.
• The Technical Service Department at BILLY GOAT will study the claim and may request parts to be
returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from
whom the claim was received.
• The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is
final and binding.
For online product registration go to www.billygoat.com
Problem Possible Cause Solution
Abnormal vibration. Loose or out of balance impeller or
loose engine
Check impeller and replace if necessary.
Check engine.
Will not vacuum or has poor
vacuum performance
· Nozzle buried in debris. Clogged
hose or exhaust. Excessive quantity of
debris.
· Withdraw nozzle from debris pile.
Unclog hose or exhaust (see pg. 11)
Allow air to feed debris.
Engine will not start. (Starter
does not turn)
Battery is low or dead. Battery Cable is
disconnected or battery terminal is
corroded. Harness wire is bad or
disconnected from interlock switch.
Hose not installed, allowing interlock
wire to ground.
Charge battery or replace if the battery
does not hold charge. Clean battery
terminal and cable then reconnect. Install
hose coupler securely to the unit and
check whether interlock switch is
engaged by lever. Check harness wire
connection and replace if necessary.
Engine will not start. (Starter
turns)
· Throttle & / or stop switch in off
position. Out of gasoline. Bad or old
gasoline. Spark plug wire
disconnected. Dirty air cleaner.
· Check stop switches, throttle, and
gasoline. Connect spark plug wire. Clean
or replace air cleaner. Or contact a
qualified service person.
Engine is locked, will not pull
over.
· Debris locked against impeller.
Engine problem.
· See pg.11, Clearing a clogged impeller
housing. Contact an engine servicing
dealer for engine problems.