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Hansgrohe Inc.
1490 Bluegrass Lakes Parkway
Alpharetta GA 30004
770 360 9880
website: www.hansgrohe-USA.com
3/2004
9.09450.07
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest
quality standards by Hansgrohe, Inc. (“Hansgrohe”). This
warranty is limited to Hansgrohe products which are purchased
by a consumer in the United States after March 1, 1996, and
installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only.
WHAT IS COVERED BY THE WARRANTY
The warranty covers only your Hansgrohe manufactured prod-
uct. Hansgrohe warrants this product against defects in ma-
terial or workmanship as follows: Hansgrohe will repair at
no charge for parts or labor or, at its option, replace any
product or part of the product which proves defective be-
cause of improper workman ship and/or material, under nor-
mal installation, use, service and maintenance. If Hansgrohe
is unable to provide a replacement and repair is not practical
or cannot be timely made, Hansgrohe may elect to refund the
purchase price in exchange for the return of the product.
LENGTH OF THE WARRANTY
Replacement of repaired parts of products will be covered for
the term of this warranty as stated in the following two sen-
tences. If you are a consumer who purchased the product for
use primarily for personal, family or household purposes, this
warranty extends for as long as you own the product and the
home in which the product is installed. If you purchased the
product for use primarily for any other purpose, including,
without limitation, a commercial purpose, this warranty ex-
tends only (i) for 1 year with respect to Interaktiv products,
and (ii) for 5 years, with respect to Axor and Pharo products.
THIS WARRANTY DOES NOT COVER, AND
HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from
defects in material or workmanship.
B. Conditions, malfunctions, or damage resulting from (1)
improper installation, improper maintenance, misuse,
abuse, negligence, accident or alteration, or (2) the
use of abrasive or caustic cleaning agents or “no rinse”
cleaning products, or the use of the product in any
manner contrary to the product instructions.
C. Labor and other expenses for disconnection or return of
the product for warranty service, or for installation or
reinstallation of the product.
D. Accessories or related products not manufactured by
Hansgrohe.
TO OBTAIN WARRANTY SERVICE
Contact your Hansgrohe retailer, or write to Technical
Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Or call Hansgrohe toll-free at (800) 334 0455.
In requesting warranty service, you will need to provide:
1. The sales receipt or other evidence of the date and place
of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage
prepaid, and carefully packed and insured, to
Hansgrohe Inc. 1492 Bluegrass Lakes Parkway,
Alpharetta Georgia 30004, Attention: Technical Ser-
vice, if required by Hansgrohe.
When warranty service is completed, any repaired or replace-
ment product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUM-
STANCES, REFUND OF THE PURCHASE PRICE) AS
PROVIDED UNDER THIS WARRANTY IS THE EXCLU-
SIVE REMEDY OF THE PURCHASER. HANSGROHE
NEITHER ASSUMES NOR AUTHORIZES ANY PERSON
TO CREATE FOR IT ANY OTHER OBLIGATION OR LI-
ABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER
OR ANY OTHER PERSON FOR ANY INCIDENTAL,
SPECIAL, OR CONSEQUENTIAL DAMAGES, ARISING
OUT OF A BREACH OF THIS WARRANTY OR ANY
IMPLIED WARRANTY (INCLUDING MERCHANTABIL-
ITY).
Some States do not allow the exclusion or limitation of inci-
dental or consequential damages, so the above limitation or
exclusion may not apply to you.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
You may be required by law to give us a reasonable opportu-
nity to correct or cure any failure to comply before you can
bring any action in court against us under the Magnuson-
Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully in-
spect your Hansgrohe product for any damage or visible de-
fect. Prior to installing, always carefully study the enclosed
instructions on the proper installation and the care and main-
tenance of this product. If you have questions at any time
about the use, installation or performance of your Hansgrohe
product, or this warranty, please call or write to us at the toll-
free number and address provided above.