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RESIDENTIAL GAS AND ELECTRIC WATER HEATER
SERVICE HANDBOOK
PLEASE DO NOT RETURN THIS INFORMATION UNTIL YOU HAVE HAD THIS
SERVICE HANDBOOK AT LEAST 6 MONTHS.
Please assist us in making this Service Handbook more useful to you by completing and
returning this page.
Date Service Handbook Received: ___month______year
Date Returned to the Technical Training Department: ___month____year
From front cover: Service Handbook part number: __________.
I have used this handbook _______ times to help service these water heaters.
I would rate this handbook as: no benefit, 1, 2, 3, Okay 4, 5, 6 Very beneficial.
Comments:_____________________________________________________________
This handbook saved me: no,1, 2, 3, some 4, 5, 6, significant, time on these service calls.
Comments:______________________________________________________________
I feel that this handbook is: difficult, 1, 2, 3 okay 4, 5, 6, very easy, to understand and use.
Comments:______________________________________________________________
I Would or Would NOT recommend this book to other service agents. (circle answer).
Comments:______________________________________________________________
Other methods of receiving service information or training that I would like to have available:
____ Internet Based Training ____ Service Computer Disc (CDs)
____ Internet correspondence ____ Prefer written literature
____ Other ______________________________
Additional comments or suggestions to improve this service handbook:
Please cut out this page and return your comments to:
Technical Training Department - FAX 1-615-792-2135
A.O. Smith Water Products Company Technical Training Department
©2005 Ashland City, TN
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