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LIMITED RESIDENTIAL GAS WARRANTY
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY. If
the glass lined tank in this water heater shall prove upon examination by
A. O. Smith Corporation (the warrantor) to have leaked during the
warranty period in normal residential use, due to natural corrosion from
potable water therein, the warrantor will furnish the ORIGINAL OWNER
a replacement A. O. Smith water heater of equivalent size and current
model, or a replacement part for any thermostat or thermocouple which
fails in normal use, in accordance with the warranty terms and conditions
specified below. THE A. O. SMITH REPLACEMENT MODEL OR PART
WILL BE WARRANTED FOR ONLY THE UNEXPIRED PORTION OF THE
ORIGINAL WARRANTY. The warranty period will be determined by the
original installation date of the water heater. PROOF-OF-PURCHASE
AND PROOF-OF-INSTALLATION ARE NECESSARY TO VALIDATE THIS
WARRANTY. This warranty is not transferable and applies to models
listed in Table 1 which are produced after March 1, 2000.
WARRANTY PERIODS
MODEL TANK
1
PARTS
2
GCG 6 YEARS 6 YEARS
XCG 10 YEARS 6 YEARS
When the water heater has been used for other than single family
residential application; 1. The tank warranty shall be reduced to 1 year
for 6 year models and to 3 years for 10 year models. 2. The parts
warranty shall be reduced to 1 year for all models. Returned parts which
meet any of the following conditions are not covered by this warranty:
1) improper installation or removal, 2) damaged by other than normal
wear, 3) replaced for cosmetic purposes, or 4) returned with defaced
date codes.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed and
operated in accordance with 1) all local fire codes and plumbing codes,
ordinances and regulations, 2) the printed instructions provided with it,
3) good industry practices, and 4) proper safety practices such as but
not limited to a properly sized drain pan if installed in an area where
leakage from connections of the tank would result in damage to the area
adjacent to the heater. In addition, a new temperature and pressure
relief valve, certified by the American Gas Association must have been
properly installed and piped to the nearest drain.
This warranty shall apply only when the heater is:
• owned by the original purchaser;
• used at temperatures not exceeding the maximum calibrated setting
of its thermostat;
• used at water pressure not exceeding the working pressure
shown on the heater;
• filled with potable water, free to circulate at all times and with the
tank free of damaging water sediment or scale deposits;
• used in a non-corrosive and non-contaminated atmosphere;
• used with factory approved anode(s) installed;
• in its original installation location;
• in the United States, its territories or possessions, and Canada;
• sized in accordance with proper sizing techniques for residential
water heaters;
• bearing a rating plate which has not been altered, defaced or
removed except as required by the warrantor;
• used in an open system or in a closed system with a properly
sized and installed thermal expansion tank;
• operated with properly installed dirt leg;
• fired with the fuel for which it was factory built;
• fired at the factory rated input;
• operated with the inner and outer combustion chamber doors in
place.
Any accident to the water heater or any part thereof (including freezing,
fire, floods, or lightning), any misuse, abuse or alteration of it, any
operation of it in a modified form, or any attempt to repair tank leaks or
parts, will void this warranty.
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE
ONLY A REPLACEMENT WATER HEATER OR PART THEREOF. THE OWNER
IS RESPONSIBLE FOR ALL OTHER COSTS. Such costs may include but
are not limited to:
a. Labor charges for service, removal, or reinstallation of the water
heater or part thereof.
b. Shipping and delivery charges for forwarding the new water
heater or replacement part from the nearest distributor and
returning the claimed defective heater or part to such distributor
except in the state of California where such charges are the
manufacturer’s responsibility.
c. All cost necessary or incidental for handling and administrative
charges, and for any materials and/or permits required for
installation of the replacement heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed
on the sale of this heater under state law are limited to one year
duration for the heater or any of its parts. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitations
may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who
sold the heater, or with any other dealer handling the warrantor’s
products. If this is not practical, the owner should contact: A. O. Smith
Corporation, 5621 West 115th Street, Alsip, Illinois, 60803
(800) 323-2636. Canadian customers should contact A. O. Smith
Enterprises, Ltd., P.O. Box 310-768 Erie Street, Stratford,
Ontario N5A 6T3, (800) 265-8520.
The warrantor will only honor replacement with identical or similar
water heater or parts thereof which are manufactured or distributed
by the warrantor.
Dealer replacements are made subject to in-warranty validation by
warrantor.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION DATE
ARE REQUIRED TO SUPPORT WARRANTY CLAIM FROM
ORIGINAL OWNER. THIS FORM DOES NOT CONSTITUTE
PROOF-OF-PURCHASE OR PROOF-OF-INSTALLATION.
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF
OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY OF
THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR
REPLACEMENT OF THE HEATER OR PARTS. THE WARRANTOR SHALL
NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE
UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY,
OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL
NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE
FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT
OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.
Some states do not allow the limitation or exclusion of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
IMPORTANT INFORMATION
Model Number____________________________________________
Serial Number____________________________________________
INSTALLATION INFORMATION
Date Installed ___________________________________________
Company’s Name ________________________________________
Street or P.O. Box ________________________________________
City, State, and Zip Code___________________________________
Phone Number___________________________________________
Plumber’s Name __________________________________________