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The Problem Solver
Before you call for service, check the following:
Problem Possible cause Remedy
Insufficient heating a. dirty filters a. clean or replace
or cooling b. air not circulating freely b. check supply registers and
return grills for blockage
c. blocked outdoor coil c. clear away leaves or other debris
Failure to operate a. power off a. make sure main switch is
in ON position
b. open circuit breaker b. reset circuit breaker, or
or burned-out fuses replace burned-out fuses
c. improperly adjusted c. check setting, adjust thermostat
thermostat
No Heating or Blower door removed Close door securely to
Cooling — Blower or ajar restore power to blower
does not operate
Unusual Noise Call your local servicer
Reduce the burden of unexpected
repair bills with an American
Standard Extended Warranty.
American Standard offers the finest
quality products and manufacturer’s
warranties on the market. But, like all
good things, the American Standard
provided limited warranty on your new
comfort equipment will come to an
end. To keep you protected, American
Standard offers the Extended Warranty
Program. It picks up right where your
American Standard limited warranty
leaves off. And, it offers years and years
of reliable protection at a low cost. Ask
your dealer for program details.
The American Standard Extended
Warranty provides:
1. The opportunity to supplement your
Limited Warranty for five or ten
years.
2. Coverage that may include parts
only or parts and labor for the
duration of the agreement. Be
certain you read the Extended
Warranty for complete details
and exclusions.
3. Service work performed by servicers
knowledgeable of the operation of
American Standard equipment.
Warranty Information
It’s always a good idea to keep records — it will save you time and money. If it’s necessary to have your air conditioner repaired,
the serviceman will want to know if your unit is still under Warranty. Take a few minutes to record the following information here:
Outdoor Unit Model Number ____________________________________________________________________________
Indoor Unit Model Number _____________________________________________________________________________
Thermostat/Accessory Model Number ___________________________________________________________________
Date of Purchase _____________________________________________________________________________________
Installing Dealer ______________________________________________________________________________________
Service Information
Call your installing dealer if the unit is inoperative. Before you call, always check the following to be sure service is required:
a. Be sure the main switch that supplies power to the unit is in the ON position.
b. Replace any burned-out fuses or reset circuit breakers.
c. Be sure the thermostat is properly set.
Service Phone _______________________________________________________________________________________