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AMERICAN STANDARD ONE-YEAR LIMITED WARRANTY
If inspection of this American Standard plumbing product, within one year after its initial purchase, confirms that it is defective in materials or workmanship, American Standard
will repair or, at its option, exchange the product for a similar model.
This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local building
or plumbing contractor to insure local code compliance before installation.
This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other
damage; if it was not installed in accordance with American Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped by American
Standard.
American Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall American
Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product, all of
which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied warranties, so this exclusion may not apply to
you.)
This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this warranty does not
affect such statutory rights.
For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request
(including a description of the product model and of the defect) be sent to the following address:
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Does not flush a. Water supply valve closed. a. Open valve and allow water to fill tank.
b. Supply line blocked. b. Shut off water supply, disconnect supply line, and inspect
all gaskets and washers. Reassemble. Also, see Fluidmaster
maintenance (see step 13).
c. Flush valve chain too loose or disconnected. c. Readjust chain length as required.
d. Sand or debris lodged in water control. d. Shut off water supply. Remove cap and clean per Step 13.
Poor or sluggish flush a. Bowl water level too low. a. Check that refill tube is connected to water control and
inserted into tank overflow without being kinked or damaged.
b. Supply valve partly closed. b. Open supply valve fully. Be sure that proper supply tube size is used.
c. Partially clogged trapway and/or drain pipe and/or vent. c. Remove obstruction. Consult a plumber if necessary.
d. Supply pressure too low. d. Normal supply pressure must be at least 20 psi.
Toilet leaks a. Poor supply line connection. a. Review Step 9 of installation procedure.
b. Poor bowl to tank/floor connection. b. Review Step 4 through 7 of installation procedure.
Toilet does not shut off a. Flush valve chain too tight, holding flush valve open. a. Readjust chain length as needed. Review step 10.
b. Flush valve seat and/or flapper worn or deformed. b. Replace flapper/flush valve assembly, as needed.
c. Sand or debris lodged in water control. c. Shut off water supply. Remove cap and clean per Step 13.
- 4 -
In the United States:
American Standard Inc.
P.O. Box 6820
Piscataway, New Jersey 08855
Attention: Director of Consumer Affairs
For residents of the United States, warranty information may also be
obtained by calling the following toll free number: (800) 223-0068
In Canada:
American Standard
2480 Stanfield Rd.
Mississauga, Ontario
Canada L4Y 1S2
Toll Free: (800) 387-0369
In Mexico:
Customer Service Manager
Ideal Standard, S.A. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
•
Make sure water supply
is off. Remove valve TOP
by lifting arm and rotating
top and arm 1/8 turn
counterclockwise, pressing
down slightly on cap.
IMPORTANT: Always
clear sand and rust from
system.
LIFT ARM
FIRST
LIFT ARM
FIRST
• While holding a
container over the
uncapped VALVE to
prevent splashing, turn
water supply on and off a
few times. Leave water
supply off.
¥ Replace TOP by engaging
lugs and rotating 1/8 turn
clockwise. MAKE CERTAIN
TIP IS TURNED TO THE
LOCKED POSITION.
VALVE MAY NOT TURN
ON IF TOP IS NOT FULLY
TURNED TO THE LOCKED
POSITION.
For troubleshooting information please contact:
TROUBLESHOOTING FILL VALVE
IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK
SLOWLY, repeat Step 13.
IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF
NON-USE, it is a signal you are wasting water because:
• The end of the refill tube is inserted into overflow pipe, below
water level in tank. Attach refill tube to overflow pipe using "S"
clip provided.
• The flush valve is leaking because it's worn, dirty or misaligned
with tank ball or flapper (replace with a new flapper).
IF FILL VALVE WON’T TURN ON OR SHUT OFF or REFILL
OF TANK WATER IS SLOW after valve has been in use for
some time, Fluidmaster Model 242 Replacement Seal may be
needed.
© 2001 Fluidmaster, Inc.
® Registered trademark of Fluidmaster, Inc.
GUARANTEE: This Fluidmaster product is guaranteed to be free from defective materials and
workmanship for a period of one year. Units returned to Fluidmaster will be replaced without charge.
Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster
shall not be responsible or liable for any damages caused by products used with Fluidmaster valves
that were not manufactured by Fluidmaster, Inc.
30800 Rancho Viejo Road
San Juan Capistrano, CA 92675
(949) 728-2000 (800) 631-2011
www.fluidmaster.com