Filter
Top Products
9
TROUBLESHOOTING TIPS
Before calling for service, review the chart below first yourself.
Problem
What to check
Unit does not start
Make sure the dehumidifier s plug is pushed completely into the
outlet.
Check the house fuse/circuit breaker box.
Dehumidifier has reached its preset level or bucket is full.
Tank is not in the proper position.
Dehumidifier does not
dry the air as it should
Did not allow enough time to remove the moisture.
Make sure there are no curtains, blinds or furniture blocking the
front or back of the dehumidifier.
The humidity control may not be set low enough.
Check that all doors, windows and other openings are securely
closed.
Room temperature is too low, below 5 C(41 F).
There is a kerosene heater or something giving off water vapor
in the room.
,
The unit makes a loud
noise when operating
The air filter is clogged.
The unit is tilted instead of upright as it should be.
The floor surface is not level.
Frost appears on the
coils
This is normal. The dehumidifier has Auto defrost feature.
Water on floor
Hose to connector or hose connection may be loose.
Intend to use the bucket to collect water, but the back
drain plug is removed.
E1, E2, P1 or P2 appear
in the display
These are error codes. See the CONTROL PADS ON THE
DEHUMIDIFIER section.