HI All, We have this air conditioner at work, well we have like 5 of them. I would love to read the manual so I can see the difference between selecting heat at 25 degrees or cold at 25 degrees, and everyone in the office keeps changing the temperature without any concern for what they are actually doing, but I am one of those, lets get off my ass and get the manual type of girls.. thanks.. you can email at Luanne.spilsbury@vii.com.au