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Question About Indoor Fireplace SSD24TA
Gas logs...

Installed new logs and can't get the pilot lit

Asked by Norman on 02/02/2009 10  Answers

ManualsOnline posted an answer 15 years, 9 months ago

The ManualsOnline team has found the manual for this product! We hope it helps solve your problem. Get the Manual Here

Jan posted an answer 15 years ago

4 Any ideas for this problem: the ignitor works, the pilot lights, but if we turn it up above barely on, it goes out and the pilot light goes out too. It seems to work consistently if we leave it on very low, but we have no options to turn it up higher. The logs are one season old and have only done this since we've used them this season.
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Betty posted an answer 13 years, 9 months ago

2 Flames only stays on about 3-5 min before going out. Pilot stays on though. Even with all windows and ceiling fans on it still wont stay on longer than 3-5 min. What's the promblem?
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Ted posted an answer 15 years, 8 months ago

0 Have a different model but the basics are the same. Very poorly written instructions. Make sure the piezo ingitor has a fresh battery installed. Make sure you have gas flow when you turn on the gas. turn knob to pilot and hold for 30 sec if gas has been off for long time. Hold in Piezo ingitor button. You should see sparking. If not, reverse or replace battery. the thermocouple should glow once the pilot lights. Continue to hold in pilot button for additional 10-15 seconds. Turn button from pilot to on position. If the pilot flame is to far away from the thermocouple, it will not glow and gas flow will be inhibited. Make adjustments according to your manual. Hope this helps.
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Carol posted an answer 9 years, 9 months ago

0 need replacement logs for this model and don't know where to get them
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Carol posted an answer 9 years, 9 months ago

0 need replacement logs for this model and don't know where to get them
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