I recently ordered a replacement part(55.00).It took so long that I odered the part from some one else.then a few weeks after I got part fromUSA vacuum,here comes part from vacuum superstore.I took it, never opening it gave it back to ups they returned it ,but your good buddy's at vacuum superstore have yet to credit my account from which they took $55.00 & it has been oiver a month since the part was returned & for some reason my computer can't locate that vacuumsupertore.com web site....I'm saying that they are crooks,but I certainly wouldn't give them my cc info.again !! Anyone needing parts for Hoover.I would recommend;usavacuum.com