Hello My Name is Roland from Albania. I used to buy this kind of air conditioner 5 years ago at your company. Actually many errors have been shown during this period by this air conditioner. between, one of the most errors has been that which pulses 9 times (the red color) and the other errors pulses. I need a Manual electronically, which explains all those errors. Waiting for your reply soonest Roland Celmeta Tirana, Albania Mobile: 00355 6960 32542 www.joyelspa.com E-mail:majlindacelmeta@yahoo.com