I BOUGHT THIS ELECTRIC FIREPLACE AT CANADIAN TIRE IN ONTARIO, CANADA, AND I AM MISSING THE REMOTE CONTROL. IT WAS A FLOOR MODEL. THEY COULD NOT FIND THE REMOTE CONTROL, AND THEY GAVE TO ME A MANUAL OF THE MODEL EF28. THEY SAID THEY WOULD SEND ME THE REMOTE CONTROL, BUT SOME MONTHS HAVE PAST, AND THEY DID NOT SEND ANY. SO, I WOULD LIKE TO CONFIRM IF IT IS THE MODEL EF28, AND ALSO TO GET THE REMOTE CONTROL. THANKS FOR YOUR CONSIDERATION.