its overflowing the burn pot and smothers the pellets.

Asked by dana on 01/07/2011 3  Answers

ManualsOnline posted an answer 13 years, 5 months ago

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0 You need to clean your stove and or set the air to the burn pot to a higher setting. These stoves must be cleaned at least every three days of use. But it all depends on your pellet fuel too. Some of these pellet manufactures put a lot of chunk wood into the pellets (pine)and the pellets require more air to burn correctly. And must be cleaned more often. Clean your stove and at least once a yr do a good thorough cleaning, take it apart inside the burn area and vacuum it out completely.
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0 You have not set the air right on your stove or you need to clean it completely. This means taking the inside parts out (disassembling ) and cleaning and vacuuming everything. Also clean your flew pipe out.This needs to be done at least once a yr and sometimes twice. Then clean your stove every three days and vacuum every two or three cleanings.There is a good video on the Webb that shows this very well. Yahoo i think. James
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