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For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867
Troubleshooting
Installation / Operation 4
Hazardous voltage. Can shock, burn or
cause death. Pump should always be electrically
grounded to a suitable electrical ground such as a
grounded water pipe or a properly grounded metallic
raceway, or ground wire system. Do not cut off round
ground pin.
6. If the pump discharge line is exposed to an outside
sub-freezing atmosphere, the portion of line exposed
must be installed so any water remaining in the pipe
will drain to the outfall by gravity. Failure to do this
can cause the water trapped in the discharge to
freeze which could result in damage to the pump.
7. Check the system operation by observing the pump
operation through one complete cycle.
Risk of flooding. Failure to make this
operational check may lead to improper operation,
premature failure, and flooding.
OPERATION
Hazardous voltage. Can shock, burn or
cause death. Do not handle a pump or pump motor with
wet hands or when standing on wet or damp surface, or
in water.
Before attempting to check why a unit has stopped oper-
ating, disconnect power from the unit.
1. The shaft seal depends on water for lubrication and
cooling. Do not operate the pump unless it is sub-
merged in water as seal may be damaged if allowed
to run dry.
2. The pump will not remove all water. On a flat surface
Model Nos. 2300, C2300, 2305, 2310, C2310 and
2305G will pump down to within 1/8" of the pump-
ing surface. Model No. 2355 will pump down to
within 5/8" of the pumping surface.
NOTICE: For continuous operation, the pump must
be submerged to prevent the motor from overheating.
A fully submerged pump is preferred for proper cool-
ing when a pump runs continuously.
AIRLOCKS
When a pump airlocks, it runs but does not move any
water. An airlock will cause the pump to overheat and fail.
The -01 Series pumps have a built in anti-airlock hole. See
the exploded view on the repair parts page for the location
of the hole. Water leakage from the anti-airlock hole is
normal.
If you suspect an airlock, unplug the pump, clean out the
anti-airlock hole with a paper clip or a piece of wire, and
restart the pump.
Roofs
3696 0500 NEW
.3
Basements
.3
Dewater flat roofs
Empty flooded rooms
SYMPTOM PROBABLE CAUSE(S) CORRECTIVE ACTION
Pump won’t start or run. Pump is not plugged in. Check and see if pump is plugged in to a proper outlet.
Blown fuse. If blown, replace with fuse of proper size or reset breaker.
Low line voltage. If voltage is under recommended minimum. Check size of
wiring from main switch on property. If OK, contact power
company or hydro authority.
Defective motor. Replace pump.
Pump operates but Restricted discharge Remove pump and clean pump and piping.
delivers little or no water. (obstacle or ice in piping).
Restricted intake. Remove the pump and clean out the intake screen.
Low line voltage. The voltage is under recommended minimum. Check size of
wiring from main switch on property. If OK, contact power
company or hydro authority.
Worn or plugged impeller. Replace pump.
The anti-airlock hole is plugged. Turn off the pump, clean out the anti-airlock hole, and
restart the pump.