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17
ALTO WARRANTY POLICY
This voluntary policy is supplemental to and in no way affects any statutory rights which the
customer may have.
1 Warranties
1.1 Paramount Pools warrants the Alto Heat Pump for a period of one (1) year from the date installed for both
parts and labour.
1.2 At the end of the first year the following warranties apply as to parts only; labour is excluded from these
warranties:-
1.2.1 The condenser and compressor are warranted for three (3) years;
1.2.2 The stainless steel copper heat exchanger is warranted for three (3) years;
12.3 The titanium heat exchanger is warranted for five (5) years.
2 Exclusions - This warranty does not include the following:-
2.1 The repair of damage due to negligence; abuse or improper installation;
2.1 Incorrect winter de-commissioning;
2.3 Improper operation;
2.4 Improper use of pool chemicals;
2.5 Operation environment;
2.6 Failure to provide reasonable and necessary maintenance;
2.7 Accident or other conditions beyond the normal intended use of the unit;
2.8 Any misuse of the equipment;
2.9 The occurrence of superficial corrosion to the external housing cabinet of the heat pump;
2.10 The furnishings of refrigerant and other expendable material.
3 Conditions for Warranty
The warranty only applies on the following conditions:-
3.1 The customer is to pay for all charges for the Alto Heat Pump in accordance with the original terms of sale.
3.2 All repairs, replacements must be carried out by an authorised service agent appointed by Paramount
Pools.
3.3 This warranty extends only to the original consumer who purchased the Alto Heat Pump.
3.4 The warranty terminates upon the transfer of ownership or if the heat pump is relocated save with the
written permission of Paramount Pools.
3.5 The warranty is only applicable to installations in England, Scotland and Wales.
4 Damages
4.1 Paramount Pools is not liable for any damages of any sort whatsoever, including incidental and
consequential damages.
4.2 Parts returned under the terms of this warranty will be repaired or replaced and return transportation
charges pre-paid within the UK by the best and most economical means
4.3 To the extent permitted by law liability under or in connection with this warranty whether arising in contract
or negligence; breach of statutory duty or otherwise, shall not exceed the value of the contract.
5 Miscellaneous
5.1 This warranty shall be governed by and construed in accordance with the laws of England and Wales and
each party agrees to submit to the jurisdiction of the Courts within England and Wales.
5.2 This warranty is in lieu of all other warranties expressed or implied, written or oral save as prescribed by
statute.
5.3 There are no implied warranties of fitness for a particular purpose that apply to this product.
5.4 Any provisions of this contract which is or may be void or unenforceable shall to the extent of such invalidity
or unenforceability be deemed severable and shall not affect any other provision of this contract.